Adherent and customer focused sales professional, with diverse background including over 3 years military experience. Excellent record in customer service with expertise in marketing, high quality customer service and training.
Overview
13
13
years of professional experience
Work History
Mortgage Loan Originator
InterFirst Mortgage
Rosemont , IL
01.2021 - 11.2022
Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
Interviewed applicants to assess loan requirements before suggesting offers.
Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
Prepared documents for customers, submitting and overseeing through each step of closing process.
Community Support Worker
Bermuda Hospitals Board
10.2016 - 01.2021
Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
Planned and hosted on- and off-campus community service activities.
Enlisted support of volunteers and collaborated with businesses and community groups.
Advocated for clients for comprehensive service delivery and linkage to the hospital, and community agencies.
Enhanced performance of junior staff through training on Task and Task.
Nurse Assistant
Lorraine Rest Home, Bermuda
10.2014 - 09.2017
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Healthcare Specialist/Combat Medic
United States Army
Fort Hood, TX
02.2011 - 09.2014
Education
BSc. - Psychology
South University
Skills
Microsoft Office, Social Media, Effective Communicator