Camille Richins
Ephraim ,UT
Summary
Adept Information Technology Specialist with a proven track record at South Sanpete School District, enhancing system integrity and resolving network issues. Skilled in hardware installations and operations management, I excel in end-user support and task prioritization. My approach has significantly improved system efficiency and user satisfaction, showcasing my technical and leadership capabilities.
Overview
17
17
years of professional experience
Work History
Information Technology Specialist
South Sanpete School District
08.2022 - Current
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Entering and keeping track of studen data.
- Facilitating and monitoring state summative testing for students in 3rd through 5th grades.
- Installed and configured network printers and other peripheral devices.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Identified and resolved network congestion issues and bottlenecks.
- Monitored networks and network devices to resolve technical problems quickly.
Alarm Dispatcher
Vivint
02.2022 - 05.2022
- Received inbound calls from security alarm systems for potential emergencies.
- Reported any incidents immediately to local law enforcement.
- Monitored activities captured on cameras to inform authorities of suspicious activities.
- Recorded time, date and location of incidents.
- Used police databases and computer systems to monitor, record and communicate information to appropriate police personnel.
Business Manager
Fat Jacks Pizza
06.2008 - 08.2014
- Correctly calculated inventory and ordered appropriate supplies.
- Reconciled cash and credit card transactions to maintain accurate records.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Carefully interviewed, selected, trained, and supervised staff.
Education
High School Diploma -
Brighton High School
Salt Lake City, UT06-2008
Skills
- Hardware installations
- End user support
- LAN protocols
- Operations management
- Proficient in Google Sheets and Excel
- Excellent typing skills
- Task prioritization
- Data collection
Timeline
Information Technology Specialist
South Sanpete School District
08.2022 - Current
Alarm Dispatcher
Vivint
02.2022 - 05.2022
Business Manager
Fat Jacks Pizza
06.2008 - 08.2014
High School Diploma -
Brighton High School
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