Camille Torres
Crystal,USA
Summary
Detail-oriented professional with experience in security management, client relations, and legal administration. Skilled in scheduling, report writing, and training teams for special events. Proven ability to address client concerns, maintain secure environments, and manage sensitive documentation. Adept at customer service and communication across diverse industries. Dedicated security professional with expertise in customer service, staff training, and security operations. Proven ability to streamline processes and enhance service quality, ensuring safety and satisfaction.
Overview
1
1
Certification
2
2
years of post-secondary education
12
12
years of professional experience
Work History
Security Professional
American Security and Investigations LLC
Minneapolis-Saint Paul, MN
01.2018 - Current
- Formulated schedules for employees and clients, optimizing workforce allocation and client satisfaction
- Created forms on Microsoft Office, streamlining documentation and reporting processes
- Institutionalized procedures to address private client's specific concerns, enhancing service quality
- Wrote daily managerial reports of activities and irregularities, improving incident tracking and accountability
- Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
Security Professional/Site Supervisor
Allied Universal Security Services
Minneapolis, MN
09.2014 - 01.2018
- Constructed and coordinated security plans for special events, ensuring safety and compliance
- Communicated between both the client and security company, facilitating seamless operations
- Trained guards on various tasks such as trespass warrants and locations for special equipment, improving team readiness
- Monitored suspicious activity and coordinated with tenants based on specific concerns and procedures, reducing security incidents
- Wrote reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences, supporting incident resolution
Education
Associate of Applied Science - Criminal Justice
Everest University
Orlando, FL 08.2009 - 06.2011
Skills
- Defensive tactics proficiency
- Counterterrorism strategies
- Firearms expertise and qualification
- Concealed carry certification
- Microsoft Office applications
- Administrative experience
- Multitasking abilities
- Calendar management skills
- Staff training and development
- Organizational skills
- Reception duties
- Event security management
- Attention to detail
- Office administration experience
- Security operations knowledge
- Legal documentation expertise
- Data entry proficiency
- Phone etiquette skills
- Account management strategies
- CCTV operation and monitoring
- E-filing court documents experience
- Time management skills
- Customer service excellence
- Order entry processes
- Research capabilities
- Legal case management expertise
- Scheduling proficiency
- CPR and first aid certification
- Behavioral studies certification
Certification
- Behavioral studies certificate
- First Aid, CPR, and AED certification
- Bloodborne Pathogens Training
- Level 2 Defensive Tactics Training
- Training in How to Spot Terrorism in Security.
- Minnesota Concealed Carry License- Hennepin County
Skills
2+ years, 1+ years, 5+ years, Knowledge of Multiple religious practices and customs, Extensive customer service experience
Work Authorization
Authorized to work in the US for any employer
Timeline
Security Professional
American Security and Investigations LLC
01.2018 - Current
Security Professional/Site Supervisor
Allied Universal Security Services
09.2014 - 01.2018
Associate of Applied Science - Criminal Justice
Everest University
08.2009 - 06.2011