CAMILLE VICKNAIR
Lubbock,TX
Summary
Conscientious Service Technician with 6-year background managing installation, repair and maintenance tasks. Talented at diagnosing errors and determining solutions. Accustomed to working flexible shifts and changing work schedules.
Overview
6
6
years of professional experience
Work History
Copier Technician
Hogland Office Supplies
06.2023 - Current
- Trained/Certified to service Sharp and Kyocera brand commercial copiers
- Reponsible for keeping track of inventory, car stock, tools, etc
- Work alongside dispatch to efficiently serve clients needs via service calls, rentals, PM
Field Service Technician
Torque Specialties
08.2019 - 05.2023
- Operated hydraulic torque wrench and electric/hydraulic pump according to corporate safety procedures
- Observed field safety protocols to prevent injuries and accidents
- Mentored and trained new employees on processes, flow and safety procedures
- Diagnosed and repaired mechanical issues according to industry standards
- Disassembled and reassembled hydraulic, pneumatic and mechanical equipment for inspection
- Calibrated instruments, controls and equipment to test function and evaluate performance
- Delivered outstanding customer service on field visits to meet corporate guidelines.
Sales Manager
AutoZone
03.2019 - 09.2019
- Trained employees on additional job positions to maintain coverage of roles
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom- line profitability
- Managed shifts in absence of store manager to deliver excellent customer service while promoting sales
- Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Supervisor
LiteTech
09.2018 - 02.2019
- Created work crew schedules and delegated assignments
- Completed projects on time by keeping team members on task and operating with efficiency
- Assessed and responded to risks and quickly resolved issues to promote safe and productive workplace.
Field Technician
Precision Torque and Testing
02.2017 - 08.2018
- Hydraulic Torque Wrenching (Production, Completions, Frac) Signal equipment operators to facilitate alignment, movement, and adjustment of machinery, equipment, and materials
- Diagnose and Repair equipment (Torque Wrenches, Hydraulic Pumps, Gauge calibration)
Education
No Degree - Engineering (Pre-Engineering
Auburn University
Montgomery, ALSkills
- Technical Documentation
- OSHA Regulations
- Workflow Management
- Service Quality
- Training and Development
- Device Calibration
- Equipment Oversight
- Diagnostic Procedures
Timeline
Copier Technician
Hogland Office Supplies
06.2023 - Current
Field Service Technician
Torque Specialties
08.2019 - 05.2023
Sales Manager
AutoZone
03.2019 - 09.2019
Supervisor
LiteTech
09.2018 - 02.2019
Field Technician
Precision Torque and Testing
02.2017 - 08.2018
No Degree - Engineering (Pre-Engineering
Auburn University
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