Camille Watson
Saint Leo,FL
Summary
Motivated and efficient graduate student with 5+ years of experience in hands-on learning and development work. Experienced in mobile and desktop development environments, excelling at task organization and collaborative teamwork. Strong communication and analytical abilities contribute to project success. Seeking a full-time position that offers professional challenges to utilize interpersonal skills, excellent time management, and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Concierge Agent
Colony Square
Atlanta, GA
11.2023 - 06.2024
- Maintained a clean and welcoming area to create a positive first impression for guests.
- Collaborated with other departments to ensure smooth operations and consistent communication regarding guest requests.
- Addressed guest concerns promptly, resulting in increased customer satisfaction ratings.
- Assisted guests with reservations, ensuring a seamless booking experience.
- Exceeded occupancy targets through effective marketing strategies targeted at specific demographics or event attendees.
- Maintained comprehensive records of guest preferences, ensuring personalized service and recognition during future visits.
Account Executive
Total Quality Logistics Inc.
Atlanta, GA
05.2023 - 11.2023
- Track shipments, prospects new clients, answer to customer inquiries, delivers marketing material, and prepare financial reports
- Maintained good rapport with customers and internal departments by proactively handling complex customer issues.
- Served as reliable point-of-contact for approximately 90 clients per day regarding software-related inquiries, resolving issues promptly while maintaining professionalism at all times.
- Worked with developers to identify and remove software bugs.
Marketing Intern
Sodexo
Daytona Beach, FL
10.2019 - 05.2023
- Assisted with development of event strategies and tactical plans to promote marketing events which increased customer count by 25%
- Contributed to social media, campaigns and content
- Stayed updated with latest marketing concepts and trends
- Analyzed average of 2,000 survey responses and generated weekly reports to marketing manager detailing analytics.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for organization.
- Analyzed competitor offerings to identify unique selling points and remain competitive within market.
Education
Master of Science - Cybersecurity
Saint Leo University
Saint Leo, FL09.2026
Bachelor of Arts - Sociology
Bethune-Cookman University
Daytona Beach, Florida05.2023
Skills
- Customer Focus
- Guest Services
- Safety Procedures
- Software Development
- Interpersonal communications
- Conflict Resolution
- B2B Sales
- Adaptability to Internal Softwares
- Adobe Software
- Python, Javascript, C
Accomplishments
- Resident Assistant 2021-2023
- Vice President of Federation of Bahamian Students
- Chaplain of Phenomenal Women in Higher Education Think Tank 2022-2023
- Honor Society 2019-2023
- Deans List 2019/2023
Timeline
Concierge Agent
Colony Square
11.2023 - 06.2024
Account Executive
Total Quality Logistics Inc.
05.2023 - 11.2023
Marketing Intern
Sodexo
10.2019 - 05.2023
Master of Science - Cybersecurity
Saint Leo University
Bachelor of Arts - Sociology
Bethune-Cookman University