With a proven track record at South Port Dental Care, I excel in patient relationship development and long-term planning. My expertise in maintaining meticulous medical records and enhancing patient satisfaction through effective communication and collaborative decision-making has significantly contributed to clinic efficiency and reputation. Skilled in both verbal and written communication, I consistently achieve positive patient outcomes.
Offering blend of strong leadership and organizational skills, eager to learn and develop in dynamic environment. Contributes ability to quickly grasp industry-specific knowledge and adapt to new challenges, combined with proficiency in project management and strategic planning. Ready to use and develop leadership and organizational skills in Advanced Medical Support Assistant role.
customer service to include answering phone calls relaying messages to the appropriate staff in and out of the office.
determines and verifies eligibility of consult's sent from the Veterans Administration.
schedule, cancel , re-schedule patient appointments and or consults.
confirm care ,request patient records, record appointment into HSRM.
record no show appointments monitor patient appointments .
file claim for treatment rendered.
send request for treatment (ADA)to appreciate staff /agency .
maintain computerized medical,dental records in an up to date manner.
resolve patient complaints whenever possible.
negotiate fee's for treatments not listed in existing fee schedule.
Provided chairside assistance during examinations,