Summary
Overview
Work History
Education
Skills
Timeline
Generic

Camillia Kendel

VA Coordinator
Jensen Beach,FL

Summary

With a proven track record at South Port Dental Care, I excel in patient relationship development and long-term planning. My expertise in maintaining meticulous medical records and enhancing patient satisfaction through effective communication and collaborative decision-making has significantly contributed to clinic efficiency and reputation. Skilled in both verbal and written communication, I consistently achieve positive patient outcomes.

Offering blend of strong leadership and organizational skills, eager to learn and develop in dynamic environment. Contributes ability to quickly grasp industry-specific knowledge and adapt to new challenges, combined with proficiency in project management and strategic planning. Ready to use and develop leadership and organizational skills in Advanced Medical Support Assistant role.

Overview

6
6
years of professional experience

Work History

Director of Government Contracting

South Port Dental Care
02.2021 - Current

customer service to include answering phone calls relaying messages to the appropriate staff in and out of the office.

determines and verifies eligibility of consult's sent from the Veterans Administration.

schedule, cancel , re-schedule patient appointments and or consults.

confirm care ,request patient records, record appointment into HSRM.

record no show appointments monitor patient appointments .

file claim for treatment rendered.

send request for treatment (ADA)to appreciate staff /agency .

maintain computerized medical,dental records in an up to date manner.

resolve patient complaints whenever possible.

negotiate fee's for treatments not listed in existing fee schedule.



Dental Assistant

Sage Dental
09.2018 - 02.2020
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

Provided chairside assistance during examinations,

  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Prepared patient x-rays and images for dentist review.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Increased office efficiency by maintaining patient records with up-to-date information.
  • Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Verified patient insurance eligibility and benefits.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.

Education

Graduate Certificate - Dental Assisting

Educational Services For Health Occupations
West Palm Beach, FL
11-1994

Skills

  • Patient Relationship Development
  • Verbal and written communication
  • Collaborative Decision-Making
  • Rules and regulations
  • Staff development
  • Negotiation

Timeline

Director of Government Contracting

South Port Dental Care
02.2021 - Current

Dental Assistant

Sage Dental
09.2018 - 02.2020

Graduate Certificate - Dental Assisting

Educational Services For Health Occupations
Camillia KendelVA Coordinator