Camillia Smith
Port Saint Lucie,FL
Summary
High-performing Clinical Manager with 16 years of healthcare experience in medical office environments. Efficient Medical Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced medical office. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Office Manager
TLC MEDICAL GROUP INC
Port Saint Lucie, FL
02.2017 - Current
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Medicare/Medicaid of FL contracting/credentialing
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit
- Monitored HEDIS scores, worked closely with Insurance contract reps to ensure compliance
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
- Completed bi-weekly payroll for 15 employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Clinical Manager
Lewis Health Institute
Port St Lucie, FL
07.2009 - 02.2017
- Interviewed patients to obtain medical information, weight and height measurements and vital signs
- Documented patient information obtained from interviews
- Managed medical practice for 6 years
- Improved office administration by compiling and analyzing data and identifying areas of improvement
- Assessed patients and documented their medical histories
- Evaluated patient care needs, prioritized treatment, and maintained patient flow
- Trained new staff on quality control procedures
- Authorized drug refills and provided detailed prescription information to pharmacies
- Collected blood, tissue and other laboratory specimens and prepared them for lab testing
- Developed and produced all office flyer notifications for important policy changes, office news and events
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients
- Performed monthly inventory and maintained office and medical supply counts.
Education
Associate of Science - Medical
Keiser University
Port St Lucie, FL01.2009
Skills
- Medinformatix, Tebra, & Epic proficient
- Patient evaluation/intervention
- Adept at prioritizing/managing deadlines
- Patient-focused care
- CPR certification
- Seasoned in medical clinical procedures
- Client relations aptitude
- Office Administration
- Excellent multi-tasking ability
- Clear oral/written communication
- Administrative Support
- Document Management
- Payroll and budgeting
- Relationship Building
- Staff Management
- Employee Supervision
- Operations Management
- Human Resources
- Conflict Management
- Documentation and control
- Policy Implementation
- Workflow Optimization
- Business Administration
- Policy Development
- Contract Administration
- MS Office
- Budget Administration
- Employee Coaching and Mentoring
- Training and Development
- Goal Setting
References
Available upon request
Timeline
Office Manager
TLC MEDICAL GROUP INC
02.2017 - Current
Clinical Manager
Lewis Health Institute
07.2009 - 02.2017
Associate of Science - Medical
Keiser University