Camillia Smith
Port Saint Lucie,FL
Summary
High-performing Clinical Manager with 16 years of healthcare experience in medical office environments. Efficient Medical Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced medical office. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Office Manager
TLC MEDICAL GROUP INC
02.2017 - Current
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Medicare/Medicaid of FL contracting/credentialing
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit
- Monitored HEDIS scores, worked closely with Insurance contract reps to ensure compliance
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
- Completed bi-weekly payroll for 15 employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Clinical Manager
Lewis Health Institute
07.2009 - 02.2017
- Interviewed patients to obtain medical information, weight and height measurements and vital signs
- Documented patient information obtained from interviews
- Managed medical practice for 6 years
- Improved office administration by compiling and analyzing data and identifying areas of improvement
- Assessed patients and documented their medical histories
- Evaluated patient care needs, prioritized treatment, and maintained patient flow
- Trained new staff on quality control procedures
- Authorized drug refills and provided detailed prescription information to pharmacies
- Collected blood, tissue and other laboratory specimens and prepared them for lab testing
- Developed and produced all office flyer notifications for important policy changes, office news and events
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients
- Performed monthly inventory and maintained office and medical supply counts.
Education
Associate of Science - Medical
Keiser University
Port St Lucie, FL01.2009
Skills
- Medinformatix, Tebra, & Epic proficient
- Patient evaluation/intervention
- Adept at prioritizing/managing deadlines
- Patient-focused care
- CPR certification
- Seasoned in medical clinical procedures
- Client relations aptitude
- Office Administration
- Excellent multi-tasking ability
- Clear oral/written communication
- Administrative Support
- Document Management
- Payroll and budgeting
- Relationship Building
- Staff Management
- Employee Supervision
- Operations Management
- Human Resources
- Conflict Management
- Documentation and control
- Policy Implementation
- Workflow Optimization
- Business Administration
- Policy Development
- Contract Administration
- MS Office
- Budget Administration
- Employee Coaching and Mentoring
- Training and Development
- Goal Setting
References
Available upon request
Timeline
Office Manager
TLC MEDICAL GROUP INC
02.2017 - Current
Clinical Manager
Lewis Health Institute
07.2009 - 02.2017
Associate of Science - Medical
Keiser University
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