Camilo Chaves-Galeano
Cincinnati,OH
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Esports Lab Front Desk Attendant
University Of Cincinnati
12.2022 - Current
- Regularly inspect, maintain, and update 40 custom-built PCs
- Provide technical support to any users using the PCs
- Help manage the logistics side of any special events
- Keep tabs on how many people come into the lab and sign-in per-day
- Conducted guided tours and informed guests about programs offered.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Frontline Cashier/Membership Services Assistant
AAA Insurance
06.2022 - 12.2022
- Manage the front Cash register
- Tend to members regarding a variety of AAA-granted services in person or via the phone
- Make outbound calls to offer AAA benefits and bonuses to current customers, usually upwards of 10 per day in order to hit a sales target
- Helped members navigate systems, pay for services and resolve different concerns.
- Keep tabs on Membership statuses
- Report income at end-of-day
- Help with closing by making sure every last dollar is counted and taken to a security vault
Cashier Operator/Sales Associate/Customer Service/Host/Busser
Taqueria Valle Verde
06.2020 - 11.2020
- Manage the front Cash register
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Tend to incoming customers
- Manage To-go orders
- Manage dine-in orders
- Manage Reservations
- Help with closing by making sure the tables and floors were cleaned, additionally by counting the end-of-day amount of cash in the register
Cashier Operator/Sales Associate/Customer Service
Cancun Mexican Restaurant
10.2019 - 03.2020
- Tend to incoming customers
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations. i.e Cinco De Mayo where juggling 10+ reservations in addition to walk-ins was common place
- Manage To-go orders
- Manage Reservations
- Make sure end-of-day cash in the register was correctly matching what the system said (usually upwards of 300 dollars)
Education
Highschool Diploma -
Clark Montessori HS
Associate of Fine Arts - Digital Media Production
University of Cincinnati (CCM)
Cincinnati, OH04.2025
Skills
- Able to carry objects up to 50 lbs without accommodation
- Fully fluent in both English and Spanish
- Experienced in POS operations
- Knowledge of how to operate in a fast-pace environment
- Open to feedback and teamwork collaborations
- Very sociable and able to find the bright side of things, even in the dull moments
Timeline
Esports Lab Front Desk Attendant
University Of Cincinnati
12.2022 - Current
Frontline Cashier/Membership Services Assistant
AAA Insurance
06.2022 - 12.2022
Cashier Operator/Sales Associate/Customer Service/Host/Busser
Taqueria Valle Verde
06.2020 - 11.2020
Cashier Operator/Sales Associate/Customer Service
Cancun Mexican Restaurant
10.2019 - 03.2020
Highschool Diploma -
Clark Montessori HS
Associate of Fine Arts - Digital Media Production
University of Cincinnati (CCM)
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