Camilo De Lusarreta

• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Participated in recruitment efforts by interviewing prospective candidates for open positions.
• Performed monthly inventory checks to ensure sufficient stock levels for all products.
• Trained new employees on company policies and procedures.
• Inspecting each guest room after cleaning to guarantee cleanliness

• Cleaned interior and exterior of vehicles using a pressure washer, brushes, soap, and other cleaning materials.
• Polished the exterior surfaces of cars to remove dirt and grime.
• Vacuumed upholstery in order to remove dust particles.
• Hand wash
• Ceramic knowledge
• Inspected vehicles for any damages or scratches prior to washing them.
• Dried vehicles off after washings using microfiber towels to avoid streaks and smears.
• Worked rapidly with minimal supervision to thoroughly clean exteriors and interiors of vehicles.

Mini-bar Services:

• Answered phone calls and catered to questions and concerns for 200 rooms.
• Fixed mini-fridges when faced with technical issues and restocked them.
• Identified and adapted to customer needs promptly and efficiently.
• Remained the delivery cart and room's minibar appliances clean and organized.
• Trained new employees, setting them up for success and efficiency in their new roles, contributing to overall hotel success.
• Filled in as needed for all housekeeping services, including but not limited to stocking linens, removing used sheets, etc.
• Identified areas for improvement within existing processes and procedures.

In-Room Dining:

• Received phone orders for room service for 200 rooms.
• Exemplified menu knowledge, kitchen procedures and operations, to answer consumer questions and concerns.
• Packaged and prepared food for delivery.
• Kept supplies stocked, organized, and cleanly.

• Fabricated and installed CAT 6, Keystone, and other extension cords, ensuring precise placement with adherence to electrical work standards for optimal performance.
• Ran cable trays for power distribution from main panels to branch circuits.
• Maintained accurate documentation of all work performed for third-party services, such as Best Buy, for approx. 3-5 jobs daily.
• Maintained organization, cleanliness, and safety in work areas.
• Installed televisions and other forms of technology that cater to customer preferences and instructions.

• Aided in demolition work, using power tools to break infrastructure down.
• Took precise measurements necessary for the efficacy of the company, allowing for installations to take place.
• Aided with my technical plumbing knowledge, I welded pipes.
• Demonstrated thorough knowledge and familiarity with construction tools, materials, and their proper usage.
• Sawed wood and prepared materials for the handymen's use.
• Aided in the roofing process necessary to complete housing constructions.

• Drove the company van through a specified Montecito route to transport over 100 packages per day.
• Delivered and documented package routing and delivery exactly as outlined by company policies.
• Consistently finished work earlier than expected and offered support in the package warehouse for the remainder of my 8-hour shift.

• Polished silverware and cleaned glassware for optimal aesthetic and cleaning services.
• Bussed tables and replenished necessary utensils, napkins, and table condiments for customer satisfaction.
• Abided by health codes by disposing of trash and replacing the trash bags.
• Poured beverages for clients.

• Maintained the fridge stocked, orderly, and cleanly.
• Restocked clean towels for pool guests, removing the older ones, and washing and drying them in the laundry room.
• Remaining aware of guests in the pool, ensuring pool safety, demonstrating knowledge of pool policies, and signs of distress.
• Took orders to assist the bartender when faced with a rush of clientele, demonstrating intersectional hotel knowledge.
• Noted any property damage and reported it to the indicated staff.
• Poured and prepared flavored beverages.