Summary
Overview
Work History
Education
Skills
Timeline
Generic

Camma Waller

Jay,FL

Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service and time management abilities.

Overview

10
10
years of professional experience

Work History

Cafeteria Manager

Escambia County School District
11.2018 - 05.2023
  • Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
  • Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
  • Used Newton to analyze daily financial statements, balance statements and reimbursable meals.
  • Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Purchased food and cultivated strong vendor relationships.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Store Manager

Jack's Vapor
07.2015 - 11.2018
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.

Retail Banker

BB&T Bank
03.2017 - 01.2018
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Provided customer records, account statements and copies of checks.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Educated customers on use of banking website and mobile apps.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Removed mutilated currency from circulation.
  • Executed wire transfers, stop payments and account transfers.

Retail Banker

Woodforest Bank
11.2016 - 03.2017
  • Identified, marketed and recommended bank products and services to achieve individual sales.
  • Welcomed customers warmly to meet banking service and transactional needs with seamless execution.
  • Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
  • Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.
  • Processed applications for new accounts.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Executed wire transfers, stop payments and account transfers.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Cross-sold credit cards, loans and other bank products.

Waitress

Kooter Brown's Sports Bar & Grill
01.2014 - 12.2014
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Cashier

Farmer's Market
01.2013 - 12.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

Associate of Science - Nursing

Pensacola State College
Pensacola, FL
06.2012

Skills

  • Cash Handling
  • Customer Service
  • New Account Setup
  • Drawer Balancing
  • Operations Management
  • Expense Tracking
  • Inventory Management
  • Regulatory Compliance
  • Staff Supervision

Timeline

Cafeteria Manager

Escambia County School District
11.2018 - 05.2023

Retail Banker

BB&T Bank
03.2017 - 01.2018

Retail Banker

Woodforest Bank
11.2016 - 03.2017

Store Manager

Jack's Vapor
07.2015 - 11.2018

Waitress

Kooter Brown's Sports Bar & Grill
01.2014 - 12.2014

Cashier

Farmer's Market
01.2013 - 12.2013

Associate of Science - Nursing

Pensacola State College

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Camma Waller