Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cammie Rochelle

Houston

Summary

Detail-oriented Certified Phlebotomy Technician (CPT) with expertise in blood collection, specimen handling, and patient care. Skilled in performing venipuncture, ensuring compliance with HIPAA and OSHA regulations, and maintaining accuracy in medical documentation. Additional experience in patient transport, medical billing, and insurance claims, providing a well-rounded understanding of healthcare operations. Passionate about delivering efficient, compassionate, and high-quality patient care in fast-paced clinical settings.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Phlebotomist

eHealth Screening
08.2024 - Current
  • Performed over 100 venipunctures weekly on patients of all ages, ensuring accuracy and patient comfort
  • Maintained strict adherence to HIPAA and OSHA regulations, safeguarding patient privacy and safety
  • Effectively labeled, processed, and transported specimens following laboratory protocols
  • Assisted in training new hires, educating them on best practices in venipuncture and patient interaction
  • Communicated with healthcare providers regarding sample integrity, reducing errors by 30%
  • Ensured lab equipment, including centrifuges, pipettes, and analyzers, functioned correctly
  • Created a positive patient experience, calming nervous individuals and ensuring professional service

Patient Account Representative

Conifer Health Solutions
06.2018 - 05.2024
  • Collaborated with all relevant parties to resolve billing issues, insurance claims, and patient payments
  • Addressed patient inquiries regarding billing discrepancies, refunds, and insurance reimbursements
  • Reviewed flagged items daily, ensuring accurate financial processing and adherence to compliance standards
  • Processed electronic bills, refunds, and disbursements while maintaining accurate documentation
  • Communicated with delinquent account holders, assisting in account reconciliation

Patient Transporter

Texas Children’s Hospital
01.2012 - 04.2018
  • Provided safe and timely transport of patients using various equipment, ensuring adherence to safety protocols
  • Developed a strong rapport with patients, helping reduce anxiety during transport
  • Assisted mobility-impaired patients, ensuring independence while monitoring safety
  • Maintained schedule efficiency, ensuring timely patient arrivals for procedures
  • Worked collaboratively with medical staff to improve patient experience and workflow

Education

Associate in Arts (A.A.) - Health Care Management

Houston Community College
05.2026

Skills

  • Phlebotomy Procedures & Techniques
  • Venipuncture & Capillary Puncture
  • Patient Care & Communication
  • Order of Draw & Specimen Labeling
  • Infection Control & Safety Protocols
  • Medical Terminology & Documentation
  • HIPAA & OSHA Compliance
  • Data Entry & Electronic Health Records (EHR)
  • Proper Handling of Biohazardous Materials
  • Centrifuge Operation & Sample Preparation
  • Butterfly Needle & Syringe Techniques
  • Medical Billing & Insurance Claims Processing
  • Patient Transport & Mobility Assistance
  • Quality Control & Accuracy Checks

Certification

  • Certified Phlebotomy Technician, NHA CPT X4Q5T5B
  • Basic Life Support (BLS), CPR Certified

Timeline

Phlebotomist

eHealth Screening
08.2024 - Current

Patient Account Representative

Conifer Health Solutions
06.2018 - 05.2024

Patient Transporter

Texas Children’s Hospital
01.2012 - 04.2018

Associate in Arts (A.A.) - Health Care Management

Houston Community College

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