Cammy Spigelmyer
Rowlett,TX
Summary
Results-driven professional with over 20 years in customer service and leadership. Expertise in problem-solving and process streamlining, dedicated to enhancing community compliance through effective communication and collaboration.
Overview
33
33
years of professional experience
Work History
Contact Center Representative Lead II
City of Garland Code Compliance
Garland, Tx
04.2003 - Current
- Managed customer inquiries regarding code compliance regulations and procedures.
- Resolved complex issues by collaborating with city departments for effective solutions.
- Educated residents on compliance standards, enhancing community awareness and cooperation.
- Streamlined communication processes, improving response times to citizen inquiries.
- Handled all Single Family Rental, Multi Family Complexes & Hotel & Motel Licensing.
- Handled all monies & payments for Code Compliance
- Monitored the Code Enforcement Email & Eassist Complaint Portal.
- Handled all Open Records for Code Compliance.
- Answered heavy call volume phone lines.
Purchasing Agent
Nova Magnetics, Inc
Garland, TX
07.1993 - 03.2003
- Negotiated contracts with suppliers to secure optimal pricing and terms.
- Analyzed market trends to identify cost-saving opportunities for procurement.
- Managed inventory levels, ensuring timely replenishment and minimizing stock-outs.
- Developed and implemented streamlined purchasing processes to enhance efficiency.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Supported company growth by identifying new suppliers and expanding the vendor base.
Education
High School Diploma -
Garland High School
Garland, TX05-1987
Timeline
Contact Center Representative Lead II
City of Garland Code Compliance
04.2003 - Current
Purchasing Agent
Nova Magnetics, Inc
07.1993 - 03.2003
High School Diploma -
Garland High School