Campbell Bonner
Clarksville,TN
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Team Leader/Senior Customer Service Specialist
Everbowl
Clarksville, TN
07.2023 - Current
- Coached team members to increase productivity and reduce workplace accidents.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Educated customers about offerings, promotions and pricing to boost sales.
- Supervised and led employees to maintain productivity and customer service levels.
- Delegated tasks to employees and monitored activities and task completion.
- Evaluated employee performance, delivering individualized feedback and praise.
- Checked orders for quality and completeness.
- Coordinated shift workers for inventory receiving, auditing and restocking.
Private Nanny
The Race Family
Clarksville, TN
06.2024 - 08.2024
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Met with parents to reflect on and plan for children's activities and development.
- Facilitated safe, caring and warm environment for children to stimulate development.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Helped children discover enrichment activities to inspire imagination and creativity.
- Monitored playtime to prevent overuse of technology, television, or other influences.
Smoothie Maker
Smoothie King
Clarksville, TN
10.2022 - 03.2023
- Followed established protocols and made smoothies according to company recipes.
- Troubleshot specialized kitchen equipment issues to keep blenders and mixers operational.
- Provided quick and courteous service to customers, fulfilling smoothie orders to individual specifications.
- Maintained front-of-house and pick-up window cleanliness to minimize foodborne illnesses.
- Cleaned blenders, mopped and swept floors and stocked coolers.
- Trained new team members in applicable job duties and practices.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
Clarksville High School
Clarksville, TN05-2024
Skills
- Problem-Solving
- Diplomatic and Fair
- Team Leadership
- POS System Operation
- Customer service excellence
- Safety processes and procedures
- Administrative duties
- Strong computer skills
- Data entry
Timeline
Private Nanny
The Race Family
06.2024 - 08.2024
Team Leader/Senior Customer Service Specialist
Everbowl
07.2023 - Current
Smoothie Maker
Smoothie King
10.2022 - 03.2023
High School Diploma -
Clarksville High School
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