Campbell Butner

Marketing Chair for CEL on campus at Appalachian State University where I

• Managed and oversaw design of marketing material and promotional literature for organization.
• Managed workflow between staff, coordinating documents, and creative material distribution.

• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

• Balanced children's schedules with regular rest, play, and academic hours
• Encouraged children to be independent, self-motivated, and determined by demonstrating positive behaviors
• Supported families requiring additional care for children ranging from infant through school age

• Built positive relationships with customers, answering questions about products and services
• Greeted customers upon entry, creating a welcoming environment for shoppers
• Collaborated with team members on store promotions, events, and sales strategies

• Resolved customer concerns using strong communication and conflict management skills
• Informed customers of promotions and special offers to increase sales
• Created great customer experiences with personalized sales support

• Offered caring emotional and social support to children experiencing difficult events
• Enforced consistent camp policies to keep campers safe
• Created weekly and daily schedules, taking into account attendants ages and interests