Camrai Neiwert
Burley,ID
Summary
Detail-oriented individual with a versatile background in client support and technical assistance. Proven ability to resolve issues efficiently and enhance customer experiences. Focused on driving successful recovery initiatives through collaboration and effective communication.
Overview
4
4
years of professional experience
Work History
Recovery Technician
Renaissance Ranch
Burley, Idaho
06.2025 - Current
- Facilitated individual and group support sessions to aid client recovery.
- Maintained clean, organized environments for effective therapeutic activities.
- Collaborated with staff to structure daily recovery programs and schedules.
- Engaged clients in recreational activities promoting wellness and teamwork.
- Prepared educational materials to enhance understanding of recovery practices.
Store Representative
Real Deals Home Decor
Burley, Idaho
07.2024 - 03.2025
- Assisted customers with product selection and provided expert decor advice.
- Processed transactions accurately using the point-of-sale system.
- Handled customer inquiries and resolved issues effectively and efficiently.
- Participated in promotional events to enhance customer engagement and store visibility.
Title Clerk
Lease End
Burley, Idaho
07.2022 - 07.2023
- Processed vehicle titles and registration documents for lease return transactions efficiently.
- Verified documentation accuracy to ensure compliance with state regulations.
- Coordinated title transfers with financial institutions to streamline processes.
- Managed customer inquiries regarding title status and lease agreements promptly.
- Collaborated with team members to enhance title processing workflows.
- Trained new staff on title clerk procedures and software functionalities.
Technical Support Representative
Verizon Wireless
Burley, Idaho
02.2022 - 07.2022
- Resolved customer inquiries regarding technical issues, enhancing overall support efficiency.
- Utilized ticketing systems to track and address support requests promptly.
- Investigated billing discrepancies, collaborating with departments for accurate resolution.
- Provided comprehensive product information to improve customer knowledge.
- Troubleshot software and hardware issues through email, live chat, and phone interactions.
- Assisted customers with account inquiries to ensure clarity and satisfaction.
Education
High School Diploma -
Cassia High School
Burley, ID05-2012
Skills
- Client support and remote assistance
- Group facilitation and therapy
- Recovery program design
- Wellness activity coordination
- Educational material development
- Customer relationship management
- Issue resolution and problem solving
- Technical troubleshooting and support
- Billing investigation and transaction processing
- Observation and monitoring skills
- Medication administration and vitals assessment
- Assertiveness training
Affiliations
Volunteer-ICFL inc.
References
References available upon request.
Timeline
Recovery Technician
Renaissance Ranch
06.2025 - Current
Store Representative
Real Deals Home Decor
07.2024 - 03.2025
Title Clerk
Lease End
07.2022 - 07.2023
Technical Support Representative
Verizon Wireless
02.2022 - 07.2022
High School Diploma -
Cassia High School