Knowledgeable professional offering several years of experience in quality control. Focused, detail-oriented and dedicated to continuous improvement and helping team produce top results.
Overview
14
14
years of professional experience
Work History
Sr. Quality Technician
Detroit Manufacturing System (DMS)
Detroit, MI
07.2025 - Current
Assist the Quality Engineer in verifying Control Plan objectives to ensure compliance.
Support the Supplier Quality Engineer in addressing and containing supplier quality issues.
Investigate customer complaints about product defects, proposing effective solutions.
Conduct detailed visual and mechanical inspections to uphold quality standards.
Comply with comprehensive reports detailing findings for Quality Engineer review.
Monitor production processes to identify opportunities for efficiency and quality improvements.
Quality Supervisor
Detroit Manufacturing Systems
Detroit, MI
01.2024 - 07.2025
Supervised inspectors and technicians to ensure adherence to quality standards.
Established product specifications and quality assurance practices to enhance compliance.
Conducted inspections alongside quality control team members to identify issues.
Investigated causes of faulty work, implementing corrective measures as needed.
Developed innovative QA methods to resolve problems efficiently.
Reviewed test results and inspected finished products for compliance with specifications.
Monitored production operations to maintain high-quality output and efficiency.
Quality Technician
Detroit Manufacturing System (DMS)
Detroit, MI
05.2022 - 01.2024
Executed comprehensive end-of-line inspections to uphold stringent quality standards for vehicle parts.
Performed meticulous data entry to facilitate accurate compliance tracking.
Tracked defect trends to determine areas where improvements could be made in the manufacturing process.
Maintained records of all inspection activities, including reports and data collection sheets.
Monitored daily performance of production team to identify and address issues affecting quality product output.
Assembler
Detroit Manufacturing System (DMS)
Detroit, MI
09.2016 - 05.2022
Ensured product quality standards through adherence to established assembly methods and procedures.
Assembled components using hand tools, power tools, and specialized equipment according to specifications.
Positioned parts in jigs or fixtures for secure fastening with bolts, screws, or rivets.
Inspected finished products for defects and compliance with customer requirements.
Maintained clean work area by regularly sweeping debris from assembly operations.
Caregiver
Courtyard Manor of Wixom
Wixom, MI
02.2016 - 09.2016
Facilitated companionship for elderly clients through conversation and recreational activities.
Guided residents through daily activities, promoting independence and self-care skills.
Assisted residents with cleaning, bathing, and eating to enhance personal hygiene.
Handled data entry and recorded daily tasks to generate comprehensive reports.
Maintained safety of client environments by eliminating fall hazards such as rugs and furniture.
Comparison and Receiving
Toyota Technical Center
Livonia, MI
10.2015 - 01.2016
Verified quantity and quality of incoming shipments against purchase orders.
Maintained accurate records of goods received and distributed in warehouse.
Ensured proper storage of stock in designated areas according to safety regulations.
Operated pallet jacks and forklifts for efficient loading and unloading of trucks.
Conducted regular cycle counts to uphold precise inventory records.
Car Porter
Voith Vehicle Processing
Wayne, MI
09.2015 - 10.2015
Relocated vehicles to assigned parking areas per management directives.
Monitored fluid levels in vehicles, including oil, transmission fluid, brake fluid, and coolant.
Waitress
Kerby's Koney Island
Novi, MI
09.2013 - 09.2015
Greeted guests and processed phone orders efficiently while ensuring accuracy in service.
Prepared and served food orders, maintained cleanliness through effective table setting and cleaning practices.
Handled cash transactions accurately and securely to support financial integrity.
Engaged in team meetings to discuss new menu items and policy updates.
Cultivated positive relationships with regular customers through engaging conversations.
Coordinated with kitchen staff to monitor item availability and manage customer wait times.
Concession Stand Worker
Emagine Movie Theater
Novi, MI
12.2012 - 05.2013
Greeted customers and provided excellent customer service.
Assisted with stocking shelves and restocking supplies as needed.
Operated a cash register to process payments for food items.
Prepared concession stand items such as popcorn, hot dogs, nachos.
Ensured the cleanliness of the concession stand area by wiping down surfaces and cleaning up spills.
Maintained accurate records of sales transactions in order to balance the daily cash drawer.
Communicated effectively with other staff members in order to maintain a smooth workflow during peak hours.
Data Entry Specialist
Bostford Hospital
Farmington Hills, MI
08.2011 - 09.2011
Escorted patients and conducted various supporting tasks as required.
Performed data entry by inputting numerical and alphanumerical data into databases.
Validated customer information, ensuring accuracy of addresses and contact numbers.
Education
Diploma - General Studies
Harrison High School
Farmington Hills, MI
06-2014
Some College (No Degree) - Business Administration
Schoolcraft College
Livonia, MI
Skills
Customer service and support
Manufacturing and general labor
Data entry and computer skills
Quality assurance tools
Staff training and development
Process improvement strategies
Team collaboration and communication
Performance monitoring and multitasking
Critical thinking and active listening
Quality documentation
Visual inspection
Quality inspection techniques
Affiliations
Community Organizer - Momentum Walking Club
Detroit, Michigan l May 2025 - Present
Created and lead a community walking club that supports in building confidence, connections, and overall well-being
Organize regular walk-and-talk events that encourage networking, mental clarity, and healthy movement
Manage outreach, social media promotion, and participant engagement to foster an inclusive, welcoming space
Currently working toward nonprofit status to expand impact and access resourceful opportunities to better serve the community
Timeline
Sr. Quality Technician
Detroit Manufacturing System (DMS)
07.2025 - Current
Quality Supervisor
Detroit Manufacturing Systems
01.2024 - 07.2025
Quality Technician
Detroit Manufacturing System (DMS)
05.2022 - 01.2024
Assembler
Detroit Manufacturing System (DMS)
09.2016 - 05.2022
Caregiver
Courtyard Manor of Wixom
02.2016 - 09.2016
Comparison and Receiving
Toyota Technical Center
10.2015 - 01.2016
Car Porter
Voith Vehicle Processing
09.2015 - 10.2015
Waitress
Kerby's Koney Island
09.2013 - 09.2015
Concession Stand Worker
Emagine Movie Theater
12.2012 - 05.2013
Data Entry Specialist
Bostford Hospital
08.2011 - 09.2011
Diploma - General Studies
Harrison High School
Some College (No Degree) - Business Administration