Camren Morgan
Austin,TX
Summary
Motivated and socially engaged undergraduate Psychology student at The University of Texas at Austin, equipped with a strong foundation in leadership, research, mentoring, and community service. A passion for education, mental health, and diversity advocacy drives a commitment to making a positive impact. With over 500 hours of volunteer experience in mentorship, STEM education, and academic research, strong communication and problem-solving skills have been developed in customer-focused environments. Eager to leverage this diverse background and adaptability to excel in new challenges while contributing effectively to team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Specialist & Trainer
Raising Cane's Chicken Fingers
08.2024 - Current
- Provided top-tier service in a high-volume setting, ensuring customer satisfaction.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Facilitated training sessions for new staff, enhancing team efficiency and service quality.
Manager
Dunkin Donuts
02.2024 - 08.2024
- Assisted customers and de-escalated conflicts
- Oversaw daily operations, ensuring efficient service and adherence to company standards.
- Trained and mentored staff on operational procedures and customer service excellence.
Research Assistant
National Teacher Shortage Research Study
08.2023 - 06.2024
- Conducted research on Texas teacher shortage under Dr. Tyrone Howard
- Conducted literature reviews to identify trends in teacher shortages and retention strategies.
- Assisted in data collection and analysis using statistical software to enhance research quality and accuracy.
Trainer & Shift Lead
Whataburger
04.2023 - 01.2024
- Oversaw cash operations and coordinated with managers to improve workflow efficiency
- Trained new employees on operational procedures and customer service standards.
- Developed training materials to enhance employee onboarding and engagement processes.
STEM Mentor Intern
Camp Invention
06.2022 - 06.2023
- Earned national recommendation from U.S. Patent and Trademark Office
- Led mentorship programs to foster creativity and innovation among young participants.
- Developed engaging curriculum materials to enhance learning experiences for campers.
Education
Bachelor of Science - Psychology Minor in Risk Management
University of Texas At Austin
Austin, TX05-2028
Skills
- Over 500 hours of volunteer work
- Proficient in Microsoft Office
- Public speaking proficiency
- Client retention strategies
- Cross-functional coordination
- Clerical support
- Team leadership
- Task delegation
- Complex Problem-solving
- Proficient in R studio
Certification
HRCI Human Resource Associate Professional Certificate
Microsoft IT Support Specialist Specialization
Languages
English
Native or Bilingual
Spanish
Limited Working
Leadership & Community Engagement
American Black Psychologist Association (2024–2025)
- Organized mental health workshops and volunteer events promoting culturally informed care.
Dell Medical Distinguished Scholars (2024–2025)
- Selected for competitive cohort focused on healthcare equity and leadership development.
Global Medical Brigade & Training (2024–2025)
- Supported planning and logistics for international medical service trips and training sessions.
Longhorn Band & Student Association (2024–2025)
- Led peers in rehearsals and events, fostering collaboration and community engagement.
Muslim Student Association (2024–2025)
- Coordinated cultural and service events to promote diversity and inclusion.
Psy Chi Mentor (2024–2025)
- Engaged and lead in professional development and campus mental health outreach initiatives.
Timeline
Service Specialist & Trainer
Raising Cane's Chicken Fingers
08.2024 - Current
Manager
Dunkin Donuts
02.2024 - 08.2024
Research Assistant
National Teacher Shortage Research Study
08.2023 - 06.2024
Trainer & Shift Lead
Whataburger
04.2023 - 01.2024
STEM Mentor Intern
Camp Invention
06.2022 - 06.2023
Bachelor of Science - Psychology Minor in Risk Management
University of Texas At Austin
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