Summary
Overview
Work History
Education
Skills
Timeline
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Camron Davis

South Bend,IN

Summary

Goal-driven and skilled individual offering 1 year of experience in aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Over 5 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.

Overview

10
10
years of professional experience

Work History

Lead Ramp Agent

Quantem Aviation
02.2021 - Current
  • Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
  • Streamlined aircraft turnaround times through efficient coordination of ground support equipment and personnel.
  • Maintained accurate records for flight schedules, delays, and cancellations to ensure smooth operations.
  • Boosted team morale by fostering a positive work environment and providing clear communication channels.
  • Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
  • Collaborated with airline management to develop new training programs for improved operational efficiency.

Steward

Four Winds Casino
07.2022 - 10.2023
  • Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
  • Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
  • Assisted in the efficient preparation and presentation of meals, contributing to a seamless dining experience.
  • Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.

Member Service Representative

Notre Dame Federal Credit Union
02.2019 - 03.2022
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.
  • Contributed to branch sales goals by effectively cross-selling credit union products and services.
  • Processed account transactions accurately, ensuring proper documentation and timely processing.
  • Assisted members with account management, including updating personal information and setting up automated payments.
  • Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.

Courier

Cintas
08.2013 - 06.2019
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.

Education

High School Diploma -

Washington High School
South Bend, IN
06.2003

Skills

  • Decision Making
  • Baggage Handling
  • Multitasking
  • Ramp Operations Management
  • Customer Service
  • Cross-functional Collaboration
  • Time Management
  • Quality Assurance
  • Continuous Improvement
  • Interpersonal Skills
  • Conflict Resolution
  • Training and Development
  • Attention to Detail
  • Load Planning
  • Safety Compliance
  • Team Leadership
  • Organizational Skills
  • Safety Procedures
  • Ramp Service
  • Dependable and Responsible

Timeline

Steward

Four Winds Casino
07.2022 - 10.2023

Lead Ramp Agent

Quantem Aviation
02.2021 - Current

Member Service Representative

Notre Dame Federal Credit Union
02.2019 - 03.2022

Courier

Cintas
08.2013 - 06.2019

High School Diploma -

Washington High School

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Camron Davis