william cisneros
Chandler,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Lead Ramp Agent
Worldwide Flight Services - Allegiant Airlines
Phoenix-Mesa Gateway Airport
11.2023 - Current
- Ground Handling Operation at Phoenix-Mesa Gateway Airport
- Oversee a team of 8-12 employees, ensuring efficient and safe ground operations for arriving and departing flights
- Certified in aircraft pushback, responsible for guiding aircraft from landing to gate and gate to takeoff
- Manage all aspects of flight operations, including cargo loading/unloading, refueling coordination, and ground service equipment setup
- Operate and maintain heavy equipment such as belt loaders, aircraft pushback vehicles, and tugs with attached carts
- Ensure compliance with safety regulations and operational protocols to support on-time flight departures
Account Executive/ Golf Course Acquisitions
Direct Fairways
Tempe, USA
01.2023 - 09.2023
- Provided Small Businesses with marketing solutions across the US and Canada
- Generated monthly sales revenue ranging from $10k- $30k
- Acquired 32 golf courses, replacing their current printed material supplier
- Collaborated with a team of sales Account Executives and management teams to review sales processes and recommended improvements
Sr. Sales Representative
Endurance Warranty Services
Tempe, USA
07.2022 - 01.2023
- Company Overview: Remote
- Sold Endurance Warranty Services the top-ranked provider of Vehicle Service Contracts nationwide!
- High level of competitiveness
- In order to be a top producer and top earner
- Proficient in the operation of computers and our CRM
- A committed team player with the ability to function both independently and as part of a team
- Strong verbal and written communication skills
- Analytical, organizational, and client service skills
- Remote
Underwriting Verification Advocate
CARVANA
Tempe, USA
03.2021 - 07.2022
- Company Overview: Remote
- Processing finance transactions including lender approval and ensuring 100% compliance with all state and federal laws and regulations
- Ensuring that all administrative processes are handled timely and in compliance with company/ State policy
- Present warranties, credit insurance, GAP insurance and other beneficial products offered by the dealership
- Secure and finalize transactions in a legal and ethical manner while maintain a high level of productivity
- Remote
Microsoft Support Technician
Education at Work
Tempe, USA
07.2020 - 02.2021
- Connected with 30+ customers per day, supporting troubleshooting, providing product information, and building customer loyalty
- Used C++ and JavaScript to construct a solution per client requirements
- Created new solutions with minimal sources given to find technical problems, then share those solutions with coworkers
- Highly proficient in Microsoft Office Suite
Education
Bachelor of Science - Aviation Management
Arizona State University
Mesa, AZ05.2025
Skills
- High Proficiency in Microsoft Office Applications
- Team and leadership hard skills
- Ability to multitask
- Ability to prioritize workload
- Ability to manage time effectively
- Highly developed problem-solving skills
- Highly developed critical decision-making skills
- Excellent communication skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Motivated
- Self-starter
- Exceptional organizational skills
- Keen eye for details
- Strong problem solving skills
- Strong decision-making skills
- Self-reliance
- Proactive approach to work
- Multiple years of direct sales
- Load planning
- Aviation regulations
- Aviation and transportation
Timeline
Lead Ramp Agent
Worldwide Flight Services - Allegiant Airlines
11.2023 - Current
Account Executive/ Golf Course Acquisitions
Direct Fairways
01.2023 - 09.2023
Sr. Sales Representative
Endurance Warranty Services
07.2022 - 01.2023
Underwriting Verification Advocate
CARVANA
03.2021 - 07.2022
Microsoft Support Technician
Education at Work
07.2020 - 02.2021
Bachelor of Science - Aviation Management
Arizona State University
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