Camron Neal
Del City,United States
Summary
Accomplished Residential Assistant at Job Corp Center, adept in behavior management and advanced Excel spreadsheet functions. Spearheaded initiatives to enhance resident satisfaction and reduce fraud losses at ACT Advanced Call Center Technologies, demonstrating exceptional peer mentoring and analytical skills. Proven track record in improving operational efficiency and fostering community engagement.
Overview
1
1
year of professional experience
Work History
Residential Assistant
Job Corp Center
02.2024 - Current
- Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
- Improved facility cleanliness by organizing and supervising regular maintenance tasks.
- Promoted a sense of community among residents through the planning and execution of social events and activities.
- Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
- Maintained accurate records of resident information, including contact details, lease agreements, and payment history.
Bank & Wealth Management
ACT Advanced Call Center Technologies
08.2023 - 02.2024
- Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.
- Enhanced detection capabilities for potential fraudulent activities through regular review of account transactions and patterns.
- Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizing financial impact.
- Collaborated with cross-functional teams to develop comprehensive anti-fraud policies and procedures.
- Improved overall efficiency in fraud analysis by streamlining processes and optimizing tools used for data analysis.
- Developed customized reports for senior management, highlighting key trends and insights on fraud-related issues.
Education
Associate of Political Science - Political Science
OSU Okc
Oklahoma City, OKSkills
- Peer Counseling
- Behavior Management
- Peer Mentoring
- Document Preparation
- Word Processing
- Report Analysis
- Excel formulas
- Microsoft Office proficiency
- Advanced Excel spreadsheet functions
Timeline
Residential Assistant
Job Corp Center
02.2024 - Current
Bank & Wealth Management
ACT Advanced Call Center Technologies
08.2023 - 02.2024
Associate of Political Science - Political Science
OSU Okc
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