Camron Sharifi
Summary
To obtain a position as a swim instructor. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
5
5
years of professional experience
Work History
Customer Service Representative/Private Swim Instructor
Club Sport
03.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and fitness information.
- Developed rapport with clients through active listening skills and positive feedback.
Stocking, Customer Service & Cashier
Target General Merchandise
10.2020 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Lifeguard
Monte Vista High School
08.2019 - 11.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Customer Service & Cashier
Menchie's Frozen Yogurt
06.2019 - 09.2019
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
Education
Undergraduate -
Diablo Valley College
Pleasant Hill, CALicensed Vocational Nursing -
Unitek College
Concord, CA01.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
References
- Mrs. Sabrina Franklin, LVN Professor - Unitek College, 510-758-9600
- Mr. Stephen Bale, LVN Instructor - Unitek College, 707-771-0873
- Mrs. Kim Martin, Supervisor - Accounting, Club Sport and Oakwood Athletics, 925-735-8500
Timeline
Customer Service Representative/Private Swim Instructor
Club Sport
03.2022 - Current
Stocking, Customer Service & Cashier
Target General Merchandise
10.2020 - 02.2022
Lifeguard
Monte Vista High School
08.2019 - 11.2019
Customer Service & Cashier
Menchie's Frozen Yogurt
06.2019 - 09.2019
Undergraduate -
Diablo Valley College
Licensed Vocational Nursing -
Unitek College
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