Experienced Optometric Tech with background preparing patient for appointment with optometrist to foster outstanding examination experience. Liaises with intake staff to welcome patients and promote smooth patient transitional flow from reception to exam. Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits.
Overview
6
6
years of professional experience
Work History
Optometrist Scribe
Shepard & Quinton Vision Care
07.2018 - 02.2022
Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventative measures needed.
Identified operational improvements to drive efficiency and quality of care.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Contacted pharmacies to submit and refill patients' prescriptions.
Answered appointment calls to streamline office operations.
Used Practice Director/ Revolution EHR software to process patient payments and update accounts.
Assigned procedure and diagnosis codes for insurance billing using Practice Director/ Revolution EHR.
Prescribed eye treatment and corrective eyeglasses and contact lenses to align with patient diagnosis.
Lead Sales Associate
Children's Place Inc.
01.2016 - 01.2018
Monitored performance of sales team and implemented improved methods where needed.
Warmly greeted patrons upon entrance to store and offered assistance with finding needed items.
Processed payments and returned receipts, cash, coin and payment cards to customers.
Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
Marketed brand and products to drive revenue growth.
Checked store shelves and restocked products from inventory in back room.
Coached other employees in effective customer service and successful selling techniques.
Sales Coordinator at Global Vision Lanka (Pvt) Ltd -Vision Care Group CompanySales Coordinator at Global Vision Lanka (Pvt) Ltd -Vision Care Group Company