Customer service professional with strong skills in working efficiently in fast-paced environments. Committed to overcoming challenges and fostering a safe and reliable environment, both independently and collaboratively.
Overview
8
8
years of professional experience
Work History
HAIR ARTIST
The Princeton Co.
01.2021 - Current
Educated clients on products that meet their personal hair needs.
Organized client's schedules according to each parties availability.
Established positive relationships with customers through friendly interactions.
Attended continuing education classes to stay on top of current trends in the industry.
Managed multiple clients simultaneously while maintaining quality results.
HOST / SERVER
El Torito
04.2018 - 02.2020
Always tried my best to build connections with every guest to make them feel welcomed.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Provided excellent customer service by anticipating customer needs.
Assisted other departments when needed such as bussing tables or delivering food orders.
SERVER
Denny's
10.2017 - 09.2018
Stayed informed about daily specials, new menu items, promotions.
Ensured that each guest was served courteously, quickly, and efficiently.
Took orders from customers accurately and in a timely manner.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
RECEPTIONIST
Fantastic Sams
11.2016 - 10.2017
Resolved customer complaints in a professional manner while maintaining composure under pressure.
Greeted customers, answered phone calls and responded to emails in a timely manner.
Performed inventory checks on hair care products, tools and other supplies as needed.
Lead Diagnostic Medical Sonographer at Princeton Community Hospital - WVU MedicineLead Diagnostic Medical Sonographer at Princeton Community Hospital - WVU Medicine