Camryn Hebert
Boutte,LA
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
2
2
years of professional experience
Work History
Customer Service Represenative
Surgi Ac and Cooling
Metairie, LA
09.2023 - Current
- Developed strong relationships with customers by providing personalized assistance and support.
Customer Service Representative
Ray Brandt Collision Center
Elmwood, LA
10.2022 - 08.2023
- Worked with CCC and CDK
- Took Payments and processed CC payments
- Checked in cars .
- Had customers fill out Authorizations and took copy of drivers licenses
- Answered customer inquiries via phone, email, and chat.
- When over cars with customer and marked UPD and damages to vehicles
- checked in parts and gave parts out to Techs
- Updated Enterprise Rentals in Arms
- Customer dated the customers on repairs and noted the files
Education
GED -
Chappelle
Kenner05-2018
Skills
- Product Knowledge
- Data Collection
- Report Generation
- Complaint resolution
- Data Entry
- Account updating
- Inbound and Outbound Calling
- Paperwork Processing
- Appointment Scheduling
- Critical Thinking
- Call Management
- High-energy attitude
- Payment Processing
- Customer Education
- Multi-Task Management
- Customer consulting
- Microsoft Outlook
- Customer Relations
- Courteous demeanor
- Conflict Resolution
- Credit card payment processing
Timeline
Customer Service Represenative
Surgi Ac and Cooling
09.2023 - Current
Customer Service Representative
Ray Brandt Collision Center
10.2022 - 08.2023
GED -
Chappelle
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