Summary
Overview
Work History
Education
Skills
Languages
Barber
Additional Information
Work Availability
Timeline
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Camryn Marshall

San Antonio,TX

Summary

Dynamic Verification Specialist with a proven track record at Alorica, excelling in identity verification and fraud prevention. Adept at enhancing customer satisfaction through effective communication and meticulous attention to detail. Committed to achieving project goals and fostering strong customer relationships, ensuring compliance and accuracy in all processes.

Overview

6
6
years of professional experience

Work History

Verification Specialist

Alorica
, TX
10.2024 - 07.2025
  • Reviewed documentation for accuracy and compliance with company standards.
  • Coordinated verification processes to ensure timely project completion.
  • Analyzed data for errors and initiated corrective actions as necessary.
  • Performed verification of customer accounts, ensuring data integrity.
  • Maintained comprehensive records of customer verifications and related documentation.
  • Researched customer information for adherence to internal policies.
  • Identified potential fraudulent transactions by monitoring for suspicious patterns.
  • Provided technical assistance regarding account verification processes.

Fulfillment Associate

Amazon.com
06.2022 - 07.2023
  • Selected and filled orders from stock to fulfill customer requirements.
  • Followed procedures at all times for personal and team safety.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Loaded packages in delivery trucks to assist with physical delivery of products to customers.
  • Drove customer satisfaction by successfully completing all returns quickly.
  • Picked and packed over 100 order items per shift.
  • Kept work areas neat, clean and free from debris.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Followed orders precisely for correct items, sizes, and quantities.
  • Prepared and checked outbound shipments for accuracy.
  • Interacted with teammates in friendly and knowledgeable way.

Cashier

Chipotle Mexican Grill
01.2023 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Worked flexible schedules and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Answered questions about store policies and addressed customer concerns.

Paintball cashier

X-FACTOR
08.2019 - 08.2021
  • I would greet customers and inform them of our options of purchases and answer any further questions the customer might have.
  • Built relationships with customers to encourage repeat business.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Provided primary customer support to internal and external customers.
  • Responded proactively and positively to rapid change.

Education

Barbering And Styling

Alamo City Barber School
08.2024

No Degree - Biology

Our Lady of The Lake University
San Antonio, TX

High School Diploma - undefined

Byron P Steele High School
Schertz, TX
06.2021

Skills

  • Communication skills
  • Packaging
  • Warehouse Experience
  • Hospitality
  • Customer service
  • Stocking and Replenishing
  • Customer Complaint Resolution
  • Customer Relationship Management
  • Customer Consultations
  • Product Knowledge
  • Attention to detail
  • Customer relationship management
  • Hair cutting
  • Time management
  • Identity verification
  • Document verification
  • Fraud prevention

Languages

English, Native or Bilingual

Barber

I am a self-taught Barber. I enjoy cutting hair and learning new skills under my barber mentors. I plan to obtain my barber license in the near future.

Additional Information

My hobby in my spare time includes assisting friends with content creation and editing. I love assisting them with content ideas that are positive and fun to grow their social media.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Verification Specialist

Alorica
10.2024 - 07.2025

Cashier

Chipotle Mexican Grill
01.2023 - 07.2023

Fulfillment Associate

Amazon.com
06.2022 - 07.2023

Paintball cashier

X-FACTOR
08.2019 - 08.2021

No Degree - Biology

Our Lady of The Lake University

High School Diploma - undefined

Byron P Steele High School

Barbering And Styling

Alamo City Barber School

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