Camryn Solomon
Baltimore,MD
Summary
Professional Flight Attendant with extensive customer service experience in aviation and hospitality settings. Demonstrated ability to manage safety procedures, deliver excellent service, and handle high-pressure situations with professionalism. Reliable team player committed to enhancing customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Flight Attendant
Southwest Airlines
Baltimore, MD
07.2022 - Current
- Ensured passenger safety by conducting pre-flight safety checks and demonstrating emergency procedures in compliance with FAA regulations
- Provided exceptional customer service to passengers while maintaining a calm and professional environment
- Assisted passengers with boarding, seating, and carry-on luggage to ensure on-time departures
- Responded quickly and effectively to in-flight medical situations and emergencies
- Served food and beverages while adhering to company service standards and safety guidelines
- Monitored cabin conditions and passenger behavior to maintain safety and comfort throughout flights
- Communicated clearly with cockpit crew and fellow flight attendants to coordinate service and safety procedures
- Resolved passenger concerns and conflicts professionally to enhance customer satisfaction
- Performed security checks and ensured compliance with federal aviation regulations
- Administered first aid when necessary and supported passengers with special needs, children, or elderly travelers
Customer Service
Under Armour
Baltimore, MD
10.2021 - 05.2022
- Assists telephone customers with clothing orders and billing questions
- Serving customers with excellent listening and customer service skills
- Quick problem solving skills
- Communicates clearly to customers and management
Registration Representative
St Joseph's Hospital
Towson, MD
03.2020 - 08.2021
- Quickly and efficiently registered patients
- Making patients feel welcome and at ease coming into the hospital
- Providing patients with top of the line service at their first point of contact
- Professionally resolves patients issues
- Collaborates well with team members to meet our daily goal
- Keeps supplies organized in order to keep the check in process quick and easy
Shift Manager
Chick-fil-A Perry Hall
Perry Hall, MD
06.2017 - 01.2018
- Addressed negative customer feedback immediately
- Resolved customer questions, issues and complaints
- Developed rapport with the customer base by handling difficult issues with professionalism
- Interviewed, hired and trained new quality customer service representatives
- Effectively communicated with team members to maintain clearly defined expectations
Crew Member
Chick-fil-A Perry Hall
Perry Hall, MD
06.2016 - 06.2017
- Correctly received orders, processed payments and responded appropriately to guest concerns
- Served fresh, hot food with a smile in a timely manner
- Communicated clearly and positively with co-workers and management
- Served orders to customers at windows, counters and tables
- Mastered Point of Sale (POS) computer system for automated order taking
Education
High School Diploma - General Studies
01.2016
Skills
- Reliable and punctual
- Restaurant management
- Cash handling
- Excellent multi-tasker
- Delivers exceptional customer appearance service
- Hard-working and professional employee with a niche for helping others
Timeline
Flight Attendant
Southwest Airlines
07.2022 - Current
Customer Service
Under Armour
10.2021 - 05.2022
Registration Representative
St Joseph's Hospital
03.2020 - 08.2021
Shift Manager
Chick-fil-A Perry Hall
06.2017 - 01.2018
Crew Member
Chick-fil-A Perry Hall
06.2016 - 06.2017