Cam Tu Thai
Colchester,VT
Summary
Creative Business Owner with exceptional background in customer service. Proven leader with engaging demeanor and success working in most demanding environments.
Overview
18
18
years of professional experience
Work History
Owner/Salon Stylist
Envision Boutique Salon
06.2014 - 02.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and desired styles.
- Trained and motivated employees with latest techniques and hair trends.
- Established foundational processes for business operations.
- Handled problematic customers and clients to have satisfy customers.
- Cultivated and strengthened lasting client relationships using strong communication skills.
- Attended trade shows and special events to stay on trends and to keep up with industry standards.
Hair Stylist
Indigo Hair Salon
05.2004 - 06.2014
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Created memorable customer experiences, adding bonus services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Education
Cosmetology
Vermont College of Cosmetology
Burlington, VTHigh School Diploma -
Burlington High School
Burlignton, VT06.2000
Accounting
Burlington Technical Center
Burlington, VT06.2000
Skills
- Client Service
- Small Business Operations
- Customer Relations
- Product Knowledge
- Scheduling
- Appointment Scheduling
- Active Listening
- Problem-Solving Abilities
- Money Handling Abilities
- Service Upselling
- Staff Education and Training
- Product Sales
- Client Relations
Accomplishments
The passion that I have for real estate helped me achieve my goal in being a GC in building our home in Colchester. With that experience I went on to successfully renovate 4 homes and sold 2 of those 4 homes for a profit. I'm currently working on 1 more house flip project.
Languages
Vietnamese
Native or Bilingual
Timeline
Owner/Salon Stylist
Envision Boutique Salon
06.2014 - 02.2022
Hair Stylist
Indigo Hair Salon
05.2004 - 06.2014
Cosmetology
Vermont College of Cosmetology
High School Diploma -
Burlington High School
Accounting
Burlington Technical Center
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