Highly motivated and results-oriented professional seamlessly combining exceptional customer service skills with in-depth technical knowledge. Consistently achieving high customer satisfaction and exceeding aggressive business goals. Expertise in information technology, effectively implementing, monitoring, and maintaining systems. Staying up-to-date with the latest advancements to address complex technical challenges. Proficient in managing database maintenance, data transfer, and security for smooth operations. Strong communication skills and adaptability for effective collaboration with teams. Assessing individual customer needs and providing comprehensive product information to consistently surpass daily, monthly, and yearly performance expectations.
● Serving as the administrator of all point of sale systems, property management systems, payment systems, their functions and any ancillary systems, including training, reporting documenting and enabling user access.
● Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
● Open and close cash registers, perform tasks such as counting security deposits, separating charge slips, coupons and vouchers, balancing cash drawers and making deposits.
● Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; specialized in inspecting automobiles.
● Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending.
sales campaigns and promotions to exceed business goals.
● Closes sales by overcoming objections; negotiating price; completing sales or purchaser contracts; explaining provisions; explaining and offering warranties, services, and financing; collecting payment; guaranteeing satisfaction when delivering automobiles.
macOS proficiency
Microsoft365 proficiency
Data restoration expertise
Proficient in firewall security measures
Cloud-based application support
Point of sale systems expert
Cyber security software management
Mobile device administration