Cana Ross
Searcy,AR
Summary
Dynamic barista with a proven track record at Kibo Midnight Oil Coffeehouse, excelling in exceptional customer service and quality control. I’ve worked in multiple team settings including Food and Beverage service, coffee shops, and summer camps. Skilled in espresso machine operation and time management, I consistently enhanced guest experiences, leading to increased customer loyalty and satisfaction. A dedicated team player committed to maintaining cleanliness and efficiency in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Barista, Baker, Lunch Prep and Service
Kibo Midnight Oil Coffeehouse
Searcy
08.2025 - Current
- Fulfilled making orders and serving them to customers.
- Prepping food in back of house.
- Baking pastry and other baked goods and desserts.
- Prepared high-quality espresso beverages using advanced brewing techniques.
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction.
- Maintained cleanliness and organization of workstations to uphold health standards.
- Operated point-of-sale system for accurate order processing and cash handling.
- Assisted in inventory management, restocking supplies to meet demand efficiently.
- Collaborated with team members to enhance workflow and improve service speed.
- Educated customers on menu offerings, promoting new products effectively.
- Implemented best practices for beverage preparation, improving consistency and taste quality.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Provided exceptional customer service to enhance guest experience and foster loyalty.
Kitchen Worker, Housekeeper, and Child Care
Torchbearers
Romania
06.2025 - 08.2025
- Daily 10-12 hrs worked
- Cooking and prepping food
- Serving ~200 children
- Caring for team members and staff children
- Maintaining cleanliness of guest housing, staff quarters, and shared spaces through housekeeping
- Prepared ingredients efficiently for meal assembly, ensuring freshness and quality standards.
- Assisted in maintaining cleanliness and organization of kitchen workspace to comply with health regulations.
- Operated kitchen equipment safely, following operational guidelines to minimize hazards.
- Collaborated with team members to streamline food preparation processes, enhancing overall workflow efficiency.
Kitchen Worker
Torchbearers
Rașnov, Romania
06.2024 - 07.2024
- Daily working hours were 10-12hrs
- Cooked for a camp of ~200 children
- Prepared and assembled ingredients for various menu items in accordance with established recipes.
- Maintained cleanliness and organization of kitchen areas, ensuring compliance with health and safety standards.
- Assisted in inventory management by tracking supplies and reporting shortages to supervisors.
- Operated kitchen equipment safely and efficiently, contributing to smooth daily operations.
- Disposed of waste materials properly, adhering to recycling protocols and minimizing environmental impact.
- Collaborated with team members to optimize workflow during peak service hours, enhancing overall efficiency.
- Monitored food quality during preparation and service, ensuring adherence to standards for taste and presentation.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Demonstrated versatility in culinary skills, assisting in various stations such as grill, fryer, or sauté as needed.
- Complied with all federal, state, and local regulations governing safe food handling practices within the kitchen environment.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Assisted in menu planning and development, incorporating diverse flavors and techniques to create innovative and appealing dishes for customers.
Grocery Store Worker
Good Measure Market
Searcy
06.2022 - 07.2022
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and maintaining customer satisfaction.
- Stocked shelves, organized displays, and rotated products to minimize waste and optimize inventory management.
- Maintained cleanliness and organization of store areas, adhering to health and safety standards.
Barista
Stream Coffee Co
05.2022 - 06.2022
- Prepared high-quality espresso beverages following standardized recipes and techniques.
- Provided exceptional customer service, enhancing overall guest experience and satisfaction.
- Operated coffee brewing equipment efficiently to maintain product quality and consistency.
- Maintained cleanliness of work area and equipment in accordance with health standards.
Barista
Pamuk Coffee Shop
Ülgii, Mongolia
01.2014 - 03.2014
- Assisted in training new baristas on beverage preparation and customer interaction protocols.
- Managed inventory levels by monitoring stock and placing orders as needed.
- Developed knowledge of menu items to make informed recommendations to customers.
- Collaborated with team members to streamline operations during peak business hours.
- Assisted customers with menu selections, providing product knowledge and recommendations.
- Maintained cleanliness and organization of workstations and dining areas during shifts.
- Processed customer transactions accurately using point-of-sale system.
- Collaborated with team members to ensure efficient service during peak hours.
- Monitored inventory levels, restocking supplies as needed to meet demand.
- Assisted in maintaining a clean and organized workspace for excellent cafe presentation and efficient workflow.
- Continuously sought opportunities for personal development through attendance at industry events, workshops, and training sessions.
- Upheld cafe reputation by consistently delivering high-quality beverages that met brand standards.
- Participated in team meetings to improve overall store operations and customer experience.
- Received positive feedback from customers on beverage quality, leading to an increase in repeat business.
- Provided exceptional customer service by addressing concerns, answering questions, and engaging in friendly conversation with patrons.
- Handled cash transactions accurately and efficiently, ensuring proper change and receipts were given for each purchase.
- Aided baristas during busy shifts, expediting drink orders seamlessly for improved customer experience.
- Developed strong product knowledge to provide accurate information and recommendations to customers.
- Assisted lead barista in making drinks.
- Assisted in preparing and baking cafe goods, pastries, and desserts
- Delivered customer orders of food to tables
- Served customers drinks and food
Education
High School Diploma -
Ross Academy
Beebe, AR01.2026
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Active listener
Cleanliness
Exceptional customer service
Order taking
Espresso machine operation
Safe food handling
Beverage preparation
Excellent memory
Quality control
Food running
Disciplined and focused
Languages
Turkish
Limited Working
Timeline
Barista, Baker, Lunch Prep and Service
Kibo Midnight Oil Coffeehouse
08.2025 - Current
Kitchen Worker, Housekeeper, and Child Care
Torchbearers
06.2025 - 08.2025
Kitchen Worker
Torchbearers
06.2024 - 07.2024
Grocery Store Worker
Good Measure Market
06.2022 - 07.2022
Barista
Stream Coffee Co
05.2022 - 06.2022
Barista
Pamuk Coffee Shop
01.2014 - 03.2014
High School Diploma -
Ross Academy