Adaptable and proactive professional with hands-on experience in customer service and food preparation. Known for implementing effective strategies during peak hours, enhancing service efficiency, and improving customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier, Barista, Line Cook, Prep, Baker
Panera Bread
Camarillo, CA
08.2023 - Current
Processed customer transactions efficiently using the point-of-sale system.
Trained new employees on cash handling procedures and customer service best practices.
Delivered customer service by addressing inquiries and resolving issues promptly.
Collaborated with team members to maintain the cleanliness and organization of front-of-house and back-of-house areas.
Implemented strategies to improve the speed of service during peak hours, enhancing customer satisfaction.
Prepared sandwiches, salads, and bakery items according to strict health and company standards
.
Volunteer
COPE Health Scholars Program
Oxnard, CA
11.2023 - 06.2024
Adapted quickly to changing program needs and contributed innovative ideas for improvement initiatives.
Maintained clean, neat, and operational facilities to serve program needs.
Maintained cleanliness and organization in waiting areas and treatment rooms.
Assisted in patient care, including feeding, bathing, and transport, under the supervision of nurses.