Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
References
Timeline
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Canaan Roberson

Candler,NC

Summary

Versatile and effective professional dedicated to overcoming new challenges. Demonstrates problem-solving abilities and a successful record of building strong patient and team relationships. Committed to supporting team success and achieving positive results.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Chief Operating Officer

Cataloochee Dental Group
Clyde, NC
01.2021 - Current
  • Develop and implement strategies to increase operational efficiency.
  • Analyze financial data and identify areas of improvement for cost savings.
  • Monitor performance metrics to ensure quality standards are met.
  • Develop and refine short- and long-term strategies to drive growth and profitability.
  • Develop operational policies and processes, guaranteeing staff maintain compliance with federal, state and local laws and regulations.

Dental Hygienist

Cataloochee Dental Group
Asheville, NC
07.2017 - Current
  • Provide patient education on proper oral hygiene techniques and preventive dental care.
  • Assess oral health by examining teeth and gums for signs of disease or other irregularities.
  • Develop treatment plans based on diagnosis and discuss them with dentists.
  • Collaborates with other healthcare professionals regarding patient care planning.

Office Manager

Cataloochee Dental Group
Asheville, NC
09.2019 - 12.2020
  • Supervised employees, organized schedules, and delegated tasks.
  • Maintained a filing system for records, correspondence, and other documents on cloud-based software.
  • Provided administrative support to the management team, including preparing reports and presentations.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Trained and mentored employees in company policies, daily task execution, and industry best practices.

Certified Dental Assistant

Cataloochee Dental Group
Clyde, NC
08.2012 - 06.2017
  • Provided patient care and chairside assistance during dental procedures.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums, and dental arches.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.

Sales Associate

Cato
Asheville, NC
11.2010 - 06.2012
  • Greeted customers and provided customer service.
  • Maintained cleanliness of store environment, including floors, windows, and displays.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve success.

Education

Associate of Science - Dental Hygiene

Asheville-Buncombe Technical College
Asheville
05-2017

High School Diploma -

Enka High School
Candler, NC
06-2010

BBA - Business Management

Western Carolina University
Cullowhee, NC

Skills

  • Compliance Management
  • Strategic Planning
  • Long-range goal setting
  • Financial Oversight
  • Operations Management
  • Organizational Development

Certification

  • Registered Dental Hygiene License
  • Certified Dental Assistant Certification
  • Certified Nursing Assistant Certification
  • CPR Certification

Accomplishments

Clinical Excellence Award

Most Improved Group Practice Award

Affiliations

My extracurricular activities include gardening, being a 3rd and 4th grade Sunday School teacher, and a youth league softball coach.

References

References available upon request.

Timeline

Chief Operating Officer

Cataloochee Dental Group
01.2021 - Current

Office Manager

Cataloochee Dental Group
09.2019 - 12.2020

Dental Hygienist

Cataloochee Dental Group
07.2017 - Current

Certified Dental Assistant

Cataloochee Dental Group
08.2012 - 06.2017

Sales Associate

Cato
11.2010 - 06.2012

Associate of Science - Dental Hygiene

Asheville-Buncombe Technical College

High School Diploma -

Enka High School

BBA - Business Management

Western Carolina University

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Canaan Roberson