Candace Agate
Pembroke
Summary
With over 20 years of experience in the nursing field, this collaborative and participant-focused professional specializes in the geriatric setting. Extensive expertise in Case Management has been acquired, prioritizing the well-being of patients and developing a deep understanding of their unique needs. Strong communication and problem-solving skills have been leveraged to successfully coordinate care plans and achieve optimal outcomes for individuals under care.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Field Case Manager
Arch Care Consultants
10.2023 - Current
- Promoted continuity of care by establishing strong relationships with both primary care providers and specialists involved in a patient''s treatment team.
- Improved patient satisfaction through empathetic listening, advocacy, and timely resolution of concerns or issues.
- Evaluated program effectiveness by tracking key performance indicators and implementing data-driven improvements as needed.
- Streamlined communication between healthcare providers, patients, and families for optimal care coordination.
- Enhanced patient outcomes by developing comprehensive case management plans tailored to individual needs.
Executive Director
Cornell
10.2022 - 10.2023
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
Executive Director
Active Day of Hopkinsville
04.2022 - 08.2022
- Responsible for oversight of nurse and CNA’s providing care to participants with a wide variety of needs, both physical and mental
- Ensured plan of care for each participant was individualized and followed by staff
- Followed up on all referrals, communicated with families, provided tours, and facilitated any needed information to turn referrals into admissions
Outreach Program Coordinator
Community Medical Clinic
01.2021 - 05.2021
- Responsible for the collection of all data required by HRSA for time sensitive reports
- Planning and implementing monthly consortium meetings
- Educating and supporting patients in their wellness journey with an emphasis on cardiovascular health
Director of Nursing
Shady Lawn Nursing and Rehab
03.2018 - 11.2020
- Supervision of 30 direct line staff employees
- Ensure compliance while tracking and trending employee performance and implementing in services/education as needed
- Develop plan of correction for nursing deficiencies obtained from OIG or the VA
- Responsible for weekly and monthly QA meetings ensuring any needed interventions are created and implemented based on individual need addressing root cause analysis
- Oversight of supply ordering
- Infection Control Preventionist certified while in this position through KAHCF
- Develop and executing action plans in response to any and all infection control issues
- Interview and hiring of licensed nursing staff
- Assisted Administrator in marketing and business development as well as community outreach, proven by the growth of census from 70% to 90% occupancy
Staff RN
Rapid City Hospital
12.2017 - 02.2018
- Company Overview: Travel Assignment
- Administration of medication including titrating cardiac drips
- Providing care to up to 4 critically ill patients at a time without a tech
- Travel Assignment
Registered Nurse
LHC Home Health
03.2017 - 10.2017
- Responsible for visiting patients in home environment to admit to home health
- Admissions, discharges, and regular visits
- Head to toe assessments, developing plan of care focused on patient’s individual need
- Administering of IV medications and various wound care including wound vac’s
- Ensuring patients possessed prescribed medication and educated on various healthcare issues
Staff RN
Centra Hospital
09.2016 - 12.2016
- Company Overview: Travel Assignment
- Staff RN on Tele/Renal
- Travel Assignment
Staff RN
St Clare Hospital
04.2016 - 07.2016
- Company Overview: Travel Assignment
- Staff RN Cardiac PCU
- Travel Assignment
Staff RN
Greenview Regional
01.2016 - 04.2016
- Company Overview: Travel Assignment
- Staff RN Orthopedics
- Travel Assignment
Staff RN
Hazard ARH
11.2015 - 01.2016
- Company Overview: Travel Assignment
- Staff RN Tele/PC
- Travel Assignment
Staff RN
Conroe Medical
07.2015 - 10.2015
- Company Overview: Travel Assignment
- Staff RN Med Surge
- Responsible for admission of patients and discharging patients with focus on education on individual patients healthcare needs to ensure safe discharge
- Administration of medication through various routes, wound care, documentation of assessments, notification to MD for any clinical need of patient
- Ensuring test results reviewed in timely manner and addressed
- Travel Assignment
Charge Nurse
Trinity Mother Frances Hospital
06.2014 - 07.2015
- Charge Nurse of Ortho/Neuro/Cardiac Step Down unit in a level 2 Trauma Hospital
- Supervision up to six licensed staff on unit
- Utilization of Epic charting
- Immediate postop care of ortho/spine surgical patients
- Created staff assignments
- Direct flow of admissions
PRN Staff RN
Lourdes Hospital
05.2013 - 10.2013
- Managing care for up to six patients
- Delegation of care as needed
- Create treatment plans based on physical, psychosocial, and spiritual needs
- Utilization of Meditech
Clinical Staff Coordinator/ADON
Western State Nursing Facility
05.2008 - 04.2012
- Started as floor LPN, then after obtaining RN promoted to Clinical Staff Coordinator/ADON
- Evaluated employee performance, provided feedback, coached, redirected and disciplined as needed
- Regular inspection of facility for compliance with federal, state, and local guidelines
- Review of Infection Control, medication incidents, resident incident reports to ensure intervention addressed root cause analysis of incident
Education
Associate of Applied Science - Registered Nurse
Madisonville Community College
Madisonville, KY01-2010
Skills
- Patient Care Coordination
- Client advocacy
- Service coordination
- Cross-cultural design
- Case assessment
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
- Certified in CPR/AED
- Conflict resolution
- Generate reports
Certification
- CCM
- BLS
Certified Case Manager
Certification achieved in 2024
Timeline
Field Case Manager
Arch Care Consultants
10.2023 - Current
Executive Director
Cornell
10.2022 - 10.2023
Executive Director
Active Day of Hopkinsville
04.2022 - 08.2022
Outreach Program Coordinator
Community Medical Clinic
01.2021 - 05.2021
Director of Nursing
Shady Lawn Nursing and Rehab
03.2018 - 11.2020
Staff RN
Rapid City Hospital
12.2017 - 02.2018
Registered Nurse
LHC Home Health
03.2017 - 10.2017
Staff RN
Centra Hospital
09.2016 - 12.2016
Staff RN
St Clare Hospital
04.2016 - 07.2016
Staff RN
Greenview Regional
01.2016 - 04.2016
Staff RN
Hazard ARH
11.2015 - 01.2016
Staff RN
Conroe Medical
07.2015 - 10.2015
Charge Nurse
Trinity Mother Frances Hospital
06.2014 - 07.2015
PRN Staff RN
Lourdes Hospital
05.2013 - 10.2013
Clinical Staff Coordinator/ADON
Western State Nursing Facility
05.2008 - 04.2012
Associate of Applied Science - Registered Nurse
Madisonville Community College
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