Summary
Overview
Work History
Education
Skills
Certification
Licenseexpiry
References
Timeline
Generic

Candace Atterberry

Reno,NV

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Mental Health Technician Supervisor and Case Manag

SAI RTC
Reno, NV
01.2024 - Current
  • Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
  • Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
  • Ensured safety of all clients through continuous observation and monitoring during shift hours.
  • Encouraged positive behaviors through rewards systems when appropriate.
  • Established trusting relationships with clients by demonstrating empathy and understanding towards them.
  • Supervised visitors entering the facility according to established security protocols.
  • Provided crisis intervention and de-escalation techniques to help manage patient behavior.
  • Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
  • Developed positive relationships with patients while maintaining professional boundaries.
  • Provided excellent service to patients through personable communication.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Tracked client movement on and off unit by documenting times and destinations.
  • Restrained violent or suicidal patients using approved verbal or physical techniques.
  • Aided patients in performing activities of daily living.

Teaching Aide/ Substitute Teacher

Honors Academy of Literature
Reno, NV
12.2022 - Current
  • Assisted teachers with classroom activities and instruction.
  • Organized materials for the teacher's use in the classroom.
  • Attended staff meetings and professional development sessions.
  • Provided individualized tutoring to struggling students.
  • Conducted small group activities to reinforce learning objectives.
  • Administered standardized tests and assessments as directed by school personnel.
  • Collaborated with other aides, teachers, and administrators to develop strategies for student success.
  • Created positive relationships with students through active listening and positive reinforcement of behavior expectations.
  • Monitored student safety while on school grounds or during field trips.
  • Helped maintain a safe learning environment by enforcing rules and regulations set forth by the school district.
  • Engaged students in meaningful conversations about their interests or daily experiences.
  • Encouraged student self-advocacy skills within the classroom setting.
  • Assisted teachers with grading assignments, preparing lesson plans, and organizing classrooms.
  • Supervised recess periods ensuring all students were engaged in safe activities.

Teacher

KinderCare Learning Centers
Reno, NV
06.2022 - 07.2023
  • Developed and implemented lesson plans based on curriculum objectives.
  • Provided individualized instruction to meet the needs of all students.
  • Organized and supervised daily activities for students in the after-school program.
  • Developed lesson plans and educational activities to engage students.
  • Assisted with homework assignments, projects, and tests.
  • Provided guidance on social development skills such as problem solving, conflict resolution, and communication.
  • Led group discussions and activities related to character building topics such as respect, responsibility, and community service.
  • Encouraged positive behavior among students through positive reinforcement techniques.
  • Planned field trips to reinforce learning objectives of the curriculum.
  • Ensured safety of all participants at all times while participating in after-school program events.

GSA

OurPlace
Sparks, NV
12.2021 - 04.2022
  • Helped with the day-to-day operations of the shelter
  • Assisted in organizing and distributing donated items to homeless clients.
  • Provided food, clothing, hygiene products, and other resources to homeless individuals.
  • Conducted intake interviews and assessments of potential new clients.
  • Educated members of the public about homelessness through various outreach programs.
  • Worked closely with shelter staff to ensure best practices were followed.
  • Provided emotional support and guidance to homeless individuals seeking assistance from our organization.

Patient Transporter

Renown Regional Medical Center
Reno, NV
10.2020 - 05.2021
  • Greeted and assisted patients in wheelchairs to their appointments.
  • Assisted nurses with patient transfers, using proper body mechanics and safety measures.
  • Collected patient information from nursing staff prior to transport.
  • Monitored vital signs during transport when required by the facility or physician orders.
  • Responded promptly and appropriately to requests for assistance from hospital staff.
  • Followed all safety guidelines while transporting patients in a wheelchair or bed.
  • Adhered strictly to HIPAA regulations concerning confidentiality of patient information.
  • Greeted patient and explained transport plan and destination.
  • Provided patient transport using various equipment and adhered to safety protocols.
  • Used wheelchairs, seat chairs and gurneys to move patients.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Customer Advocate

Rapid Cash
Sparks, NV
11.2018 - 10.2020
  • As a customer advocate, it's my job to advocate for my customers and find a way to say yes.
  • Multitasking and patience are something I'm very good at.
  • Provided customer support through phone, email and chat channels.
  • Escalated complex customer cases as necessary to appropriate teams and departments.
  • Developed strong relationships with customers by providing timely responses and solutions.
  • Recorded detailed notes in customer accounts for future reference and follow-up.
  • Maintained a high level of professionalism while communicating with customers.

House Manager

Chrysalis
Sparks, NV
08.2016 - 08.2018
  • Started as direct support staff for intellectually and developmentally disabled adults; progressed to house manager.
  • Cared for individuals, redirected behaviors, and gained understanding of positive and negative reinforcements.
  • Prepared meals and instructed diverse activities while aiding them with their everyday routine.
  • Organized and maintained household inventory records, including supplies and equipment.
  • Developed systems for efficient management of daily operations in the house.
  • Created processes for maintaining security protocols within the house premises.
  • Established standards for cleanliness, hygiene, and orderliness throughout the house.
  • Offered positive reinforcement and taught life skills regarding chores and cooking techniques.

Education

Some College (No Degree) -

Truckee Meadows Community College
Reno, NV

Skills

  • Assisting
  • Customer Service
  • Microsoft Office
  • Cash handling
  • Developmental Disabilities Experience
  • Autism Experience
  • Medical Terminology
  • Medication Administration
  • Applied behavior analysis
  • Special Education
  • Computer skills (2 years)
  • Excellent customer service skills
  • Clinical Documentation
  • Patient Safety Management
  • De-Escalation Techniques
  • Crisis Intervention
  • Meal Preparation
  • Classroom Management
  • Teaching
  • Curriculum Development
  • Experience with Children
  • Experience Working With Students
  • Time Management
  • Childcare
  • Communication skills
  • Leadership
  • Working with people with developmental disabilities
  • Child welfare
  • Organizational skills

Certification

  • BLS Certification
  • Driver's License

Licenseexpiry

09/01/30

References

References available upon request.

Timeline

Mental Health Technician Supervisor and Case Manag

SAI RTC
01.2024 - Current

Teaching Aide/ Substitute Teacher

Honors Academy of Literature
12.2022 - Current

Teacher

KinderCare Learning Centers
06.2022 - 07.2023

GSA

OurPlace
12.2021 - 04.2022

Patient Transporter

Renown Regional Medical Center
10.2020 - 05.2021

Customer Advocate

Rapid Cash
11.2018 - 10.2020

House Manager

Chrysalis
08.2016 - 08.2018

Some College (No Degree) -

Truckee Meadows Community College

Similar Profiles

CREATE PROFILE
Candace Atterberry