Deanna Herrera
Orem
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 3-4 years of relevant work experience to your team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Service Representative/ Case Coordinator
Intermountain Healthcare Workmed
08.2020 - Current
- Trained new staff on filing, phone etiquette and other office duties.
- Took copayments and compiled daily financial records.
- Assisted patients in filling out check-in and payment paperwork.
- Organized patient records and database to facilitate information storage and retrieval.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
Dental Assistant/Receptionist
Mountainlands Community Health Center
01.2019 - 08.2020
- Answering phone calls,
- Scheduling patients,
- Assisting doctor with procedure,
- Sterilization
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient x-rays and images for dentist review.
- Designed dental report card to explain patient dental health status and treatment plans.
Manager Housekeeping
American housekeeping of Utah
04.2018 - 12.2018
- White glove service, Cleaning clients houses, Managing team assignments, Interviews
- Managed and motivated employees to be productive and engaged in work.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Dental Assistant
Professional Dental
09.2017 - 02.2018
- Chairside Assistant, Sterilization, Procedure set up, charting, Dentrix, scheduling patients, Polishing, x-rays
Medical Transporation Rep
TRIZON
10.2016 - 07.2017
- Scheduling member appointments for transportation, Cancelling appointments, Calling providers to confirm Member trip or add on, Making Standing Orders for Members like Dialysis, Adult daycare
Referral Tracker
La Clinca De Familia
02.2016 - 08.2016
- Call Patients on daily basis, Track Hospital Log, Request Medical Re cods from different facilities
CARE Network Resource Assistant Group
Las Cruces
10.2014 - 07.2015
- Caregiver, Adept at preparing nutritious meals, Assisting diverse clients in the activities of daily living, well-versed in grocery shopping, running errands, Proven ability to remind prescribed and over-the-counter medications
Caregiver
Ambercare
04.2013 - 09.2014
- Effective skills in light housekeeping, Demonstrating ability to encourage everyday activities in keeping with client needs and capability, Proven record giving assistance in shower, toiling, and personal hygiene
Education
Medical Assisting
Computer Career Center A Division of Vista College
Las Cruces, NMHigh School Diploma -
Las Montanas Charter High School
Las Cruces, NMDental Assistant -
Practical Dental of Utah
Lindon, UT09.2017
Skills
- Customer Service (Less than 1 year)
- Etiquette (Less than 1 year)
- HIPAA (Less than 1 year)
- Inventory (Less than 1 year)
- Phone Etiquette (Less than 1 year)
- Assisting
- Dentrix
- Billing
- Receptionist
- Filing
- Scheduling
- CPR
- Bilingual
- Dental Receptionist
- Dental Assisting
- Chairside Assisting
- Fluent in both Spanish/English
- Ability to Multi task
- Reliable
- Positive Attitude
- Excellent Customer Service
- Postive Work ethic
- Inventory
- OSHA/HIPAA
- Phone Etiquette
- Vitals
- Anatomy & Physiology
- Patient Registration
Certification
- CPR/First Aid
- CPR
- X-ray
- Certified Dental Assistant
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Patient Service Representative/ Case Coordinator
Intermountain Healthcare Workmed
08.2020 - Current
Dental Assistant/Receptionist
Mountainlands Community Health Center
01.2019 - 08.2020
Manager Housekeeping
American housekeeping of Utah
04.2018 - 12.2018
Dental Assistant
Professional Dental
09.2017 - 02.2018
Medical Transporation Rep
TRIZON
10.2016 - 07.2017
Referral Tracker
La Clinca De Familia
02.2016 - 08.2016
CARE Network Resource Assistant Group
Las Cruces
10.2014 - 07.2015
Caregiver
Ambercare
04.2013 - 09.2014
Medical Assisting
Computer Career Center A Division of Vista College
High School Diploma -
Las Montanas Charter High School
Dental Assistant -
Practical Dental of Utah
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