Darryl Bailey-Victor
Brooklyn,NY
Summary
Dedicated and compassionate professional with a strong work ethic. Lifelong passion for human services. Flexible approach and genuine desire to make a positive impact. Committed to utilizing skills and expertise to support and empower individuals in need. Unwavering dedication and ability to adapt to various situations. Strives to contribute to the betterment of the community and make a meaningful difference in the lives of others.
Overview
12
12
years of professional experience
Work History
Caretaker J
New York City Housing Authority
11.2023 - Current
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Increased safety awareness by reporting potential maintenance issues or hazardous conditions to appropriate personnel.
- Performed minor maintenance tasks such as changing light bulbs or tightening loose fixtures to maintain optimal facility functionality.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Reported damages and hazardous conditions to management for further action.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained floor cleaning and waxing equipment.
- Swept hard surface floors using broom or push broom dust mop.
- Kept building spaces premises clean inside and outside.
Driver Helper
FedEx Ground
05.2022 - 04.2023
- Loaded/unloaded truck
- Delivered packages
- Scanned Packages/parcels
- Checking merchandise
- Maintain equipment inventories, and report equipment defects to the Fleet Manager
- Follow Companies policy
Sales associate & Merchandise handling
Auto Zone
02.2022 - 05.2022
- Provided guests with extraordinary customer services and communications
- Assist guests with online orders and insights merchandise
- Explain to guests about products and their benefits
- Maintain inventory by identifying, labeling, and placing materials and supplies in stock
- Located material supplies by pulling and verifying materials and supplies listed on product ordered
- Maintain a clean, safe work environment by removing waste job area prior to shift completion
Barista
Starbucks
09.2021 - 02.2022
- Prepped food
- Stocked inventory
- Served hot / cold beverages
- Taking customers orders
- Clean / sanitize work environment / work area
- Greeted guests in a friendly manner as they entered the store and informed them about daily coffee and food specials
Team Lead
Macy's
09.2019 - 04.2020
- Ensure the safety and well-being of all security risks and loss prevention and store thefts
- Trained all sales colleagues on efficient sales, Service and operational strategies to maximize team performance
- Collaborate with head group leaders on lesson and activity planning
- Ensured a friendly and professional atmosphere that optimized customer Experience
Contractor
Relocation Heroes
09.2018 - 12.2019
- Assisted High Level Customer service, Product Knowledge and Returning Phone calls quickly
- Stocked all merchandise while maintaining accurate inventory
- Assisted customers with shopping needs while informing them of all store promotions
- Processed cash and best sales transactions
- Locations material supplies by pulling and verifying materials and supplies listed on products ordered
- Visited Job sites and reviewed renovations plans to ascertain aspects of projects
- Eliminated project lags by organizing works-in-progress and delegates tasks
- Remolded change requested by designers, Owners or inspection to optimize
Cashier & Stock associate
Popeyes
11.2016 - 11.2018
- Reorganization and reorder items that need replenishing
- Update store inventory on a daily basis
- Stocked shelves in a visually aesthetic manner
- Managed a daily list of all the tasks for the day to meet all deadlines and requirements
- Inspection items for damage and obtain replacement for customers
Customer service Representative
NYS Democratic conference
06.2014 - 09.2014
- Answered up to 100+ calls per day, transferring clients to appropriate personnel
- Answered calls with a friendly and Polite approach to engage callers and deliver exceptional
- Managed corporate phone services for bustling business with employees by routing calls quickly and accurately
- Maintained Incoming calls with friendly and cheerful attitude for organization using - line system
- Trained new colleague on Procedure and Policies to maximize team performance
Construction laborer
Private Contractor
03.2013 - 06.2013
- Directions all incoming calls to appropriate staff in a professional manner
- Built strong client's relationship through excellent communication
- Entered client data into the agency computer system
- Resolved issues with project construction faster than the company average
Education
High school Diploma - Music, Art, History
Professional Pathways High School
Brooklyn, New YorkSkills
- Time Management
- Business communication
- Customer service
- Leadership
- Problem solving
- Safety awareness
- Personal care
- Housekeeping tasks
Timeline
Caretaker J
New York City Housing Authority
11.2023 - Current
Driver Helper
FedEx Ground
05.2022 - 04.2023
Sales associate & Merchandise handling
Auto Zone
02.2022 - 05.2022
Barista
Starbucks
09.2021 - 02.2022
Team Lead
Macy's
09.2019 - 04.2020
Contractor
Relocation Heroes
09.2018 - 12.2019
Cashier & Stock associate
Popeyes
11.2016 - 11.2018
Customer service Representative
NYS Democratic conference
06.2014 - 09.2014
Construction laborer
Private Contractor
03.2013 - 06.2013
High school Diploma - Music, Art, History
Professional Pathways High School
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