Candace Baker
Saint Paul,MN
Summary
Knowledgeable, friendly and solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Specialize in quality, speed and process optimization.
Passionate associate offering 10 years of success and experience in customer and personal services.
Overview
9
9
years of professional experience
Work History
Tech Ops, Supply Attendant
Delta Air Lines, Inc
02.2022 - Current
- Reorganized supplies and increased
- Operated Forklift, Picker, and pallet jack equipment to manage incoming orders, organize deliveries and transfer packages to other departments.
- Maintained effective and on-schedule delivery of Aircraft parts and packages, identifying and selecting optimal shipping methods to meet targets.
- Sorted and delivered materials to different work areas and staff.
- Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Elite Service Associate
Delta Vacations
05.2019 - 01.2020
- Received incoming calls and messages and addressed or triaged phone requests.
- Communicated value and position to sales team and developed tools to support selling process.
- Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content.
- Determined and recommended methods to address improvement opportunities.
Ramp Agent
Delta Global Services
07.2014 - Current
- Coordinated with ramp agents to verify that all baggage was placed on the correct outgoing flight.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded all cargo, including luggage and freight and assisted crew and travelers with bags.
- Coordinated all ground crew activities to ensure that all tasks were completed on schedule.
- Connected electrical power unit and hoses to aircraft.
- Reported all equipment malfunctions to the appropriate supervisor for immediate attention and to avoid delays.
- Cleaned and searched airplanes, sanitized lavatories and seat trays as per company specifications.
- Loaded, stowed and unloaded baggage, cargo and freight, and submitted completed documentation to management.
Education
High School Diploma - undefined
Marque
HoustonSkills
- Computer knowledge
- Quick learner
- Shipment Processing
- Shipping Hazardous Materials
- Customer Experience
- Teamwork Skills
- Highly dependable
- Heavy equipment operation
- Active listening skills
- Strong verbal communication
Timeline
Tech Ops, Supply Attendant
Delta Air Lines, Inc
02.2022 - Current
Elite Service Associate
Delta Vacations
05.2019 - 01.2020
Ramp Agent
Delta Global Services
07.2014 - Current
High School Diploma - undefined
Marque
Similar Profiles
Robert SixtaRobert Sixta
First Officer at Delta Air Lines - Endeavor AirFirst Officer at Delta Air Lines - Endeavor Air
Mercadez HazelwoodMercadez Hazelwood
Team Lead, Customer Experience Supervisor at Delta Air LinesTeam Lead, Customer Experience Supervisor at Delta Air Lines
Paige MoorePaige Moore
Passenger Service Agent at Delta Air Lines, Inc.Passenger Service Agent at Delta Air Lines, Inc.
Jason PerezJason Perez
Flight Attendant at Delta Air Lines, IncFlight Attendant at Delta Air Lines, Inc
Mohamed HassanMohamed Hassan
Senior Software Engineer at MedtronicSenior Software Engineer at Medtronic