Candace Blanchette
Heiskell,TN
Summary
Results-driven Store Manager with expertise in customer service, team leadership, and inventory management. Committed to optimizing operations and enhancing customer satisfaction through effective training and problem-solving.
Dynamic and experienced Store Manager with a strong background in team leadership and cash management. Proven ability to analyze sales data and implement inventory systems that reduce waste and drive revenue growth.
Knowledgeable [Desired Position] with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
26
26
years of professional experience
Work History
Store Manager
Weigels
Knoxville, TN
02.2018 - 02.2026
- Led daily store operations, ensuring staff adherence to company policies and procedures.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Trained and mentored team members, enhancing customer service skills and performance.
- Analyzed sales data to identify trends, adjusting strategies to maximize revenue opportunities.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
Assistant Manager
Dollar General
Knoxville, TN
02.2016 - 01.2018
- Oversaw daily operations to ensure efficient store management and customer satisfaction.
- Trained and mentored team members to enhance productivity and service quality.
- Implemented inventory control measures to reduce stock discrepancies and improve accuracy.
- Developed promotional displays to drive sales and enhance product visibility.
- Monitored compliance with company policies and safety standards, ensuring a secure shopping environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Shoe Department Lead
Walmart
Powell, TN
11.1999 - 01.2004
- Led shoe department operations, ensuring optimal inventory levels and product placement for enhanced customer experience.
- Trained and mentored team members on sales techniques and product knowledge to improve service quality.
- Analyzed sales trends to develop strategies for increasing footwear sales and maximizing floor space efficiency.
- Oversaw daily workflow, delegating tasks to ensure timely execution of merchandising plans and promotional displays.
- Implemented loss prevention measures, reducing shrinkage through diligent monitoring and staff training initiatives.
- Coordinated with management to forecast demand, adjusting stock levels based on seasonal trends and customer preferences.
- Enhanced visual merchandising standards, improving overall presentation of shoe displays to attract customers effectively.
- Assisted customers with finding the perfect shoe fit, enhancing their shopping experience.
Education
High School Diploma -
Powell
Powell, TNSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Inventory control
- Recruitment and hiring
- POS systems
- Goals and performance
- Team building and leadership
- Team motivation
Timeline
Store Manager
Weigels
02.2018 - 02.2026
Assistant Manager
Dollar General
02.2016 - 01.2018
Shoe Department Lead
Walmart
11.1999 - 01.2004
High School Diploma -
Powell