Summary
Work History
Education
Skills
Generic

Candace Brock

Athens,TN

Summary

I am a dedicated Customer Service professional with knowledge of maintaining professional relationships to increase profitability and quality business results. I am passionate about promoting lasting customer satisfaction, kindness being the key to having amazing relationships with customers. Proficient in various skills in oral and written communication, also having active problem-solving skills with many different types of people. Also being a solid team player with outgoing, positive demeanor and skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. I am a very hard working articulate, energetic being with exemplary passion for developing good relationships with everyone I come into contact with. I feel that I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am hoping to maintain a full-time position with your company.

Work History

Welding Machine Operator

E & E Manufacturing Of Tennessee
07.2022 - Current
  • I operate a machine with 3 robotic cells, that weld flat, horizontal, vertical and overhead positions for Volkswagen car parts.
  • Remove and repair unacceptable welds with a grinder to meet quality guidelines.
  • Inspect welds and check for critical measurements to meet specifications.
  • Repair manufactured products by dismantling, straitening, reshaping and reassembling parts.
  • Salvage and rebuild parts to achieve cost savings and reduce waste.

Package Delivery Driver

United Parcel Service, UPS
09.2021 - 03.2023
  • Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
  • Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft.
  • Lifted, lowered and carried packages typically weighing up to 80 pounds, throughout regular course of delivery.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded personal delivery vehicle and properly secured items to prevent damage for deliveries.
  • Fostered positive working relationships with regular customers.

Delivery Driver

PSI LLC
10.2018 - 07.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Delivery Driver

Pizza Hutt
10.2017 - 10.2018
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Cashier

Taco Bell
08.2015 - 08.2018
  • Operated cash register for cash, check and credit card transactions.
  • Promoted customer loyalty and consistent sales by delivering friendly service.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Education

Associate of Applied Science - Social Sciences

Cleveland State Community College
Cleveland, TN
06.2020

Skills

  • Maintaining Clean Work Areas
  • Occupational Safety
  • Complex Problem-Solving
  • Money Handling
  • Issue Resolution
  • Time Management Skills
  • Verbal and Written Communication
  • Till Counting
  • Cleaning and Sanitizing
  • GPS and Route Planning
  • Order Picking and Processing
  • Customer Service
  • Time Management
  • Safe Driver Training
  • Responsible Driver
Candace Brock