Candace Brown
Temple Hills,MD
Summary
Accuracy-focused banking professional experienced in research, transaction management and fraud prevention. Adaptable to fast- paced environments while executing accurate work. Fast-learner with an strong work ethic maintaining consistency and organized practices.
Overview
5
5
years of professional experience
Work History
Bank Operations
PNC Bank, NA
Pittsburgh, PA
08.2022 - Current
- Ensured compliance with applicable procedures and regulations governing banking operations.
- Provide support to bank staff on operational procedures and processes.
- Reviewed documents for accuracy and completeness to ensure compliance with banking regulations.
- Conducted research on discrepancies in customer account data.
- Generated monthly operational metrics reports for management review.
- Provided assistance to customers and representatives regarding their banking needs via telephone or email.
Bank Supervisor
PNC Bank, NA
Pittsburgh, PA
05.2019 - 08.2022
- Analyzing financial data to ensure accuracy of records and transactions.
- Preparing reports related to branch performance metrics for higher management review.
- Monitored cash levels in branch
- Implemented new policies and procedures when needed.
- Ensured compliance with all banking regulations and procedures.
Education
High School Diploma -
Potomac High School
Oxon Hill, MD05-2018
Some College (No Degree) - Business Administration
University of Maryland Global Campus
ADELPHI, MDSkills
- Risk management expertise
- Quality assurance standards
- Regulatory Compliance
- Customer Service Oriented
- Discrepancy Resolution
- Data Entry
- Adaptability and Flexibility
- Time Management
- Teamwork and Collaboration
- Technical proficiency
- Information Processing
Timeline
Bank Operations
PNC Bank, NA
08.2022 - Current
Bank Supervisor
PNC Bank, NA
05.2019 - 08.2022
High School Diploma -
Potomac High School
Some College (No Degree) - Business Administration
University of Maryland Global Campus
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