Candace Castro
Spring,TX
Summary
Resourceful Project Coordinator with expertise in operational support, task management, and issue resolution. Proficient in data analysis and collaboration with teams and clients to ensure accurate documentation and timely project delivery. Committed to driving continuous process improvements and meeting performance objectives.
Overview
7
7
years of professional experience
Work History
Compliance Specialist
AMA Consulting
Lake Mary, Florida
2025.07 - 2026.06
- Conducted internal audits to ensure regulatory adherence.
- Reviewed compliance documents for accuracy and completeness.
- Maintained organized records of compliance-related activities and findings.
- Provided support to department by assisting with special assignments and projects.
Project Coordinator
AMA Consulting
Lake Mary, Florida
2022.04 - 2025.06
- Traveled out of state to work onsite.
- Investigated missing payment issues by initiating check tracer requests with financial institutions, verifying payment status, and coordinating timely payment reissuance.
- Coordinated with Director to draft schedules, emails, appointments, and other documentation, ensuring streamlined communication.
- Analyzed project data to identify improvement areas and optimization opportunities, contributing to project effectiveness.
- Documented EOS meeting details to maintain accurate records and support team accountability.
Accounting Specialist
AMA Consulting
Lake Mary, Florida
2021.08 - 2022.03
- Processed payments and reissue requests after confirming check status, ensuring timely resolution for customer requests.
- Maintained accurate records of payment investigations and resolutions, enhancing customer support response times.
- Assessed data and information to check entries, calculations, and billing codes for accuracy.
- Generated payment reports using Elite software to ensure accurate financial tracking.
- Trained new staff on accounting practices and software usage.
Housing Specialist/ Onboarding Trainer
AMA Consulting
Lake Mary, Florida
2020.09 - 2021.08
Customer Service Representative
AMA Consulting
Lake Mary, Florida
2019.02 - 2020.08
Education
High School Diploma -
Park View Baptist High School
Houston, TX2021-04
Skills
- Data Analysis
- Documentation management
- Risk management
- Data reporting
- KPI Monitoring
- Process Coordination
- Task coordination
- Meeting Coordination
- Cross-functional collaboration
- Customer and Internal Client Support
- Team Coordination
- Microsoft Excel, Outlook, Teams, PowerPoint, SharePoint, Power BI
- Adobe
- Detail orientation
- EOS
Timeline
Compliance Specialist
AMA Consulting
2025.07 - 2026.06
Project Coordinator
AMA Consulting
2022.04 - 2025.06
Accounting Specialist
AMA Consulting
2021.08 - 2022.03
Housing Specialist/ Onboarding Trainer
AMA Consulting
2020.09 - 2021.08
Customer Service Representative
AMA Consulting
2019.02 - 2020.08
High School Diploma -
Park View Baptist High School