CANDACE CHERRY
Newport News,Virginia
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
12
12
years of professional experience
Work History
Janitor/Sales Associate
Walmart
Hampton, VA
09.2021 - Current
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Greeted customers to determine wants or needs.
- Answered customer inquiries regarding product features, pricing, and availability.
- Handled customer complaints in a professional manner.
- Demonstrated product features and benefits for customers' needs.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Followed company uniform, performance and security policies with every job.
Janitor/Cashier
HPA
Hampton, VA
08.2018 - 07.2021
- Company Overview: Department of Defense Civilian Employee
- Demonstrate genuine hospitality while greeting and establishing rapport with Air Force personnel and all patrons.
- Master point-of-service (POS) computer system for automated order-taking.
- Swept, mopped, and scrubbed the floor of the kitchen area efficiently.
- Washed and placed all dishes, glassware, and cooking utensils in their designated storage places.
- Operated, maintained, and cleaned out a power-operated dishwasher safely.
- Cleaned and maintained all kitchen appliances, like grills, refrigerators, and ovens.
- Handled currency and credit transactions quickly and accurately.
- Department of Defense Civilian Employee.
Cook/Cashier
Burger King
Fox Hill, Hampton
05.2018 - 11.2018
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained work area and kept cash drawer organized.
- Accepted cash and credit card payments, issued receipts and provided change.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Greeted customers promptly and responded to questions.
- Ensured compliance with health and safety regulations.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Scanned items and checked pricing on cash register for accuracy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Server/Dishwasher
Cracker Barrell
Hampton, VA
09.2017 - 01.2018
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Used pressurized faucet sprayer effectively to wash large quantities of dishes.
- Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Greeted guests and provided menus.
- Monitored dining room for cleanliness and proper set-up at all times.
- Provided exceptional service to high volume of daily customers.
Receiving Associate
WALMART
Yorktown, VA
04.2015 - 07.2016
- Stocked Retail and Grocery.
- Lifting and sliding packages weighing up to 70 pounds onto conveyor belts.
- Maintained and followed safety guidelines.
- Utilized a handheld electronic device to update stock and price changes as an Inventory Management Specialist.
- Utilized a computer system to execute given tasks.
- Assess customers' needs, and provide assistance and information on product features.
- Sweep daily to remove glass and wood debris from the warehouse floor.
- Clean broken chemical containers, damaged during unloading.
- Remove trash, dispose of cardboard, and plastics.
- Create cardboard and plastic bales.
Cashier/Janitor/Cook
Taco Bell
Hampton, VA
05.2013 - 04.2015
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Communicated clearly and positively with coworkers and management.
- Master point-of-service (POS) computer system for automated order-taking.
- Followed procedures for safe food preparation, assembly, and presentation.
- Resolved complaints promptly and professionally.
- Cook.
- Performed cleaning tasks such as mopping, deck scrubbing, trash removal, sweeping, dusting, and washing windows.
- Clean bathrooms thoroughly with the correct chemical cleaners.
Education
High School Diploma -
HAMPTON HIGH SCHOOL
Hampton, VASkills
- Math skills
- Excellent interpersonal skills
- Money handling
- Customer Relations
- Technology, Microsoft
- Data entry
- Knowledge of the product, product recommendation
- A calming presence
- Professionalism
- Adapt to diverse groups
- Service oriented
- Retail loss prevention
- Inventory control
Timeline
Janitor/Sales Associate
Walmart
09.2021 - Current
Janitor/Cashier
HPA
08.2018 - 07.2021
Cook/Cashier
Burger King
05.2018 - 11.2018
Server/Dishwasher
Cracker Barrell
09.2017 - 01.2018
Receiving Associate
WALMART
04.2015 - 07.2016
Cashier/Janitor/Cook
Taco Bell
05.2013 - 04.2015
High School Diploma -
HAMPTON HIGH SCHOOL