Candace Coppeak
107 Central Avenue,NC
Summary
Dynamic and reliable professional with extensive experience at HCCR, excelling in food service and customer service. Proven ability to manage time effectively and maintain cleanliness, enhancing guest satisfaction. A dedicated team player, and ensuring operational efficiency during peak periods. Flexible and committed to delivering high-quality service.
Overview
7
7
years of professional experience
Work History
Barista
HCCR
Cherokee, NC
06.2025 - Current
- Prepared high-quality beverages in accordance with standard recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Operated espresso machines and other equipment, ensuring proper functionality and safety standards.
- Trained new staff on beverage preparation techniques and customer service best practices.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Dining Attendant
HCCR
Cherokee, NC
01.2025 - 07.2025
- Clear and clean tables promptly after guests leave.
- Maintain cleanliness and organization of the dining area.
- Take dirty dishes back to dish pit.
- Dispose of trash throughout shift.
- Refill tea and other beverages as needed.
- Refill proper utensils, napkins, and condiments.
- Respond to guest requests and provide excellent customer service
- Ensured D/A station is stocked and tidy.
- Follow health and safety regulations at all times.
- Communicate effectively with team members and management.
Houseman
Quality Inn
Cherokee, NC
09.2024 - 01.2025
- Assisted with laundry operations, ensuring timely availability of linens.
- Supported housekeeping staff by restocking supplies and equipment.
- Responded to guest requests promptly, enhancing overall satisfaction.
- Collaborated with team members to uphold quality standards in service delivery.
- Provided training for new staff on operational protocols and safety measures.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Kept building entryway glass clean and polished for professional presentation.
- Upheld brand standards consistently by adhering to all policies and procedures regarding cleanliness, safety, and guest privacy.
- Increased efficiency in housekeeping department by promptly responding to requests for extra towels, bedding, and other amenities.
Housekeeper
Ela Shore’s Cabins
Bryson City, NC
04.2021 - 05.2024
- Executed thorough cleaning and sanitization of cabin to uphold company standards.
- Change bed linens, make beds, and replace towels and toiletries as required.
- Vacuum carpets, mop floors, and dust furniture and fittings.
- Remove trash and recyclables; ensure proper disposal following environmental guidelines.
- Replenish cleaning supplies and report shortages or damages to the supervisor.
- Inspect cabins for maintenance issues and report any defects or safety concerns.
- Follow established cleaning schedules and protocols, including deep-cleaning routines.
- Maintain cleaning equipment in good working order and use cleaning chemicals safely.
- Assist with laundry duties or other housekeeping tasks as needed.
- Provide courteous, professional service to guests and staff.
Cook 1
HCCR
Cherokee, NC
07.2019 - 03.2021
- Prepared diverse menu items following established recipes and safety protocols.
- Operated kitchen equipment efficiently to ensure timely food preparation.
- Maintained cleanliness and organization of kitchen and workstations for safety compliance.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
High School Diploma -
Robbinsville High School
Robbinsville, NC05.2013
Skills
- Time management
- Team player
- Opening and closing duties
- Cleanliness
- Food preparation
- Positive and professional
- Reliable and dependable
- Flexible schedule
Timeline
Barista
HCCR
06.2025 - Current
Dining Attendant
HCCR
01.2025 - 07.2025
Houseman
Quality Inn
09.2024 - 01.2025
Housekeeper
Ela Shore’s Cabins
04.2021 - 05.2024
Cook 1
HCCR
07.2019 - 03.2021
High School Diploma -
Robbinsville High School