Candace Flesher
Englewood,FL
Summary
Hardworking Customer Service Representative with experience working with international customer base. Trained in project and time management with extensive knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Overview
16
16
years of professional experience
Work History
Remote Security Guard
Envera Systems
Sarasota, FL
10.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Permitted entry for approved persons into secure locations.
- Managed an average of 550 transactions daily maintaining ideal metrics.
Assistant Store Manager
Dollar General
Nephi, UT
08.2020 - 03.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Oversaw deliveries of daily operations.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Associate
Pilot Flying J Travel Center
Nephi, UT
07.2017 - 08.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Office Manager
RMWT
Nephi, UT
10.2005 - 03.2017
- Managed appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Arranged corporate and office conferences for company employees and guests.
- Maintained computer and physical filing systems.
- Coordinated special projects and managed schedules.
- Maintained operational proficiency in coordinating travel accommodations, arranging airfare as well as hotel and rental car reservations.
Education
No Degree - Sociology And Anthropology
University of Memphis
Memphis, TNSkills
- Focus and Follow-Through
- Sales Promotion
- Decision Making
- Team Leadership
Timeline
Remote Security Guard
Envera Systems
10.2021 - Current
Assistant Store Manager
Dollar General
08.2020 - 03.2021
Associate
Pilot Flying J Travel Center
07.2017 - 08.2020
Office Manager
RMWT
10.2005 - 03.2017
No Degree - Sociology And Anthropology
University of Memphis
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