Candace Gibbs
Philadelphia,PA
Summary
Dedicated customer service representative helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. With over 5 years Experience as customer service industry in busy and successful setting.
Overview
7
7
years of professional experience
Work History
Unit Clerk
Westgate Nursing And Rehabilitation
11.2023 - Current
- Perform clerical and administrative duties, such as answering the telephones and assisting patients at hospitals and medical facilities.
- Record patients personal and medical information, maintain patient records, equipment and supplies and provide support to the medical term.
- Prepared admissions charts and scanned records.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Tax Preparer
Tax Act And Bookkeeping Service Llc
12.2016 - Current
- Developed tax plans and projections to help clients meet objectives.
- Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
- Calculated estimated tax payments for clients.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Maintained compliance by adhering to current tax laws and regulations.
- Facilitated communication between clients and IRS or state tax agencies, resolving discrepancies and ensuring accurate filings.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
Cashier/Customer Service Representative
Renaissance Healthcare And Rehab
02.2019 - 01.2020
- Assisted customers with returns, refunds and resolving transaction issues.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Stocked, tagged and displayed merchandise as required.
- Worked with floor team and managers to meet wide range of customer needs.
- Investigated and resolved accounting, service and delivery concerns.
- Educated customers about billing, payment processing and support policies and procedures.
Education
High School Diploma -
Faith Connection Christian Academy
Philadelphia, PA06.2019
Skills
- Invoice Preparation
- Equipment Troubleshooting and Maintenance
- CPT Coding
- Supply Ordering
Timeline
Unit Clerk
Westgate Nursing And Rehabilitation
11.2023 - Current
Cashier/Customer Service Representative
Renaissance Healthcare And Rehab
02.2019 - 01.2020
Tax Preparer
Tax Act And Bookkeeping Service Llc
12.2016 - Current
High School Diploma -
Faith Connection Christian Academy
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