Candace James
Cleveland,OH
Summary
Proven HR professional with a track record of enhancing employee integration and satisfaction at Hummingbird Home Health Care. Skilled in Human Resources Management and Collaboration, adept at improving onboarding processes and streamlining HR documentation. Achieved significant improvements in patient care coordination and customer service, demonstrating strong multitasking and interpersonal abilities.
Overview
8
8
years of professional experience
Work History
Human Resources
Hummingbird Home Health Care
Cleveland, OH
02.2021 - Current
- Assisted human resources department with onboarding processes for new hires to ensure seamless integration into the company culture.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Coordinated efforts with human resources department to ensure proper background checks were conducted before hiring new drivers.
- Collaborated with human resources in maintaining updated employee records, facilitating new hire orientations, and processing benefit enrollments or changes.
Elite Home Care
Home Health Aid
Cleveland, OH
04.2018 - 08.2020
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
- Enhanced patient care by coordinating and scheduling home healthcare services.
- Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
Clerk
MoneyGram
Cleveland, OH
05.2016 - 08.2018
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
GED
Cleveland, OH06.2008
Skills
- Human Resources Consulting
- Human Resources Collaboration
- Understanding of human resources
- Human Resources Management
Timeline
Human Resources
Hummingbird Home Health Care
02.2021 - Current
Elite Home Care
Home Health Aid
04.2018 - 08.2020
Clerk
MoneyGram
05.2016 - 08.2018
GED