Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Candace Kasten

LODI,WI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

13
13
years of professional experience

Work History

Central Services Technician

Catalent Pharma Solutions
Madison, WI
10.2023 - Current
  • Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
  • Collected samples from various sources for analysis in accordance with established guidelines.
  • Prepared solutions according to established protocols.
  • Successfully trained on the Bio analyzer.
  • Successfully trained on the Osmometer.
  • Adhered to strict GMP standards while performing duties.
  • Good documentation practices (GDP).
  • Adhered strictly to GMP standards while performing all job duties.
  • Executed daily cleaning, sanitizing and sterilization activities in accordance with GMP requirements.
  • Pulled samples, and delivered the product samples to QC sample room.
  • Clean room experienced.

Staging Technician

Catalent Pharma Solutions
Madison, Wisconsin
11.2021 - 10.2023
  • Followed safety practices to safeguard against injury and damage to property.
  • Good manufacturing practices (GMP).
  • Used time management and adaptability skills to prioritize.
  • Prepared lab for daily operations by stocking materials and equipment.
  • Have experience with good documentation practices.
  • Supervised supplies in inventory and notified supervisor of low stock levels.
  • Clean room experienced.
  • Shadowed Upstream.
  • Received my Lean Sigma White Belt certification.
  • Familiar with upholding client confidentiality.
  • Read standard operating procedures (SOPs).

Laboratory Technician

PPD Development
Middleton, WI
12.2019 - 10.2021
  • Assisted and instructed other laboratory technicians.
  • Updated tracking software with processes, errors and corrective actions.
  • Disposed of laboratory materials and samples using well established guidelines and instructions.
  • Prepared lab for daily operations by stocking materials and equipment.
  • Volunteered to support another team by learning their role to fill in on days they were short handed.
  • Worked under strict good manufacturing practices (GMP)
  • Read standard operating procedures (SOPs)

Operator

Suttle-Straus
Waunakee, WI
02.2019 - 12.2019
  • Retained safe and clean work area.
  • Rotated among various workstations, performing work necessary to meet production needs.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Troubleshot and diagnosed equipment malfunctions to minimize downtime.
  • Assessed and corrected jams in equipment.

Customer Service Representative

Dean Health Plan
Madison, WI
10.2018 - 12.2018
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Educated customers on special pricing opportunities and company offerings.

Plastic Injection Molding Machine Operator

Vollrath
Dane, WI
01.2017 - 09.2018
  • Maintained high levels of quality standards by closely monitoring progress and effectively streamlining procedures.
  • Checked casting equipment at beginning of shift to verify proper machine functionality and resolve identified malfunctions.
  • Promoted high customer satisfaction by resolving problems.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Learned lockout tagout to safely change over machines.

Housekeeper

Mount Olympus Resorts
Wisconsin Dells, WI
05.2011 - 08.2011
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained and organized cleaning supplies stock.
  • Used cleaning chemicals following proper guidelines.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.

Education

HSED -

Adams Friendship High School
Adams, WI
06.2011

Skills

  • Safety Protocols
  • Verbal and Written Communication
  • Laboratory Safety Procedures
  • Attention to Detail
  • Good Manufacturing Practices (GMP)
  • Familiar working under FDA regulations
  • Chemical Handling
  • Calibration
  • Waste disposal
  • Sterilization techniques

References

References available upon request.

Timeline

Central Services Technician

Catalent Pharma Solutions
10.2023 - Current

Staging Technician

Catalent Pharma Solutions
11.2021 - 10.2023

Laboratory Technician

PPD Development
12.2019 - 10.2021

Operator

Suttle-Straus
02.2019 - 12.2019

Customer Service Representative

Dean Health Plan
10.2018 - 12.2018

Plastic Injection Molding Machine Operator

Vollrath
01.2017 - 09.2018

Housekeeper

Mount Olympus Resorts
05.2011 - 08.2011

HSED -

Adams Friendship High School

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Candace Kasten