Dedicated community worker and skilled facilitator with a proven track record of guiding groups towards achieving their goals. Strong emphasis on team collaboration and adaptability to changing needs. Recognized for creating impactful solutions through effective communication, conflict resolution, and strategic planning. Known for fostering positive environments and driving results while working with individuals from all walks of life.
Overview
17
17
years of professional experience
Work History
Intervention Facilitator
University of Cincinnati
01.2022 - 03.2023
Guiding clients in creating and enhancing strategies to decrease opioid overdose deaths in Stark County while using multiple computer platforms (i.e
Microsoft applications)
Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
Identified areas in need of improvement and implemented solutions.
Opioid Crisis Assistant
Coleman Crisis Unit
01.2021 - 01.2022
Answer calls from multiple crisis lines while helping resolve issues, prevent suicides, make referrals, and train staff
Developed community education programming events and other activities designed to increase and improve community outcomes.
Built relationships with external stakeholders, community organizations and donors to increase program scope.
Worked with adult learners of diverse social, economic and cultural backgrounds.
Coordinated logistics for special events, including securing venues, arranging speakers, organizing materials, and managing attendee communications.
Office Manager
Rhoden Memorial
01.2020 - 01.2021
Used business and managerial experience to complete all documentation, customer service, and scheduling operations to help the business
Supervising daily office operations and delegating duties to other personnel
Guest Services/Auditor
Hampton Inn & Suites
01.2015 - 01.2018
Made sure guests have a comfortable and convenient stay by greeting them as they arrive, anticipating their needs, and completing all hotel transactions
Psychiatric Registered Nurse
Louis Stokes Department Of Veterans Affairs
09.2006 - 10.2009
Participated in interdisciplinary team meetings to discuss patient progress, treatment plan adjustments, and ongoing care coordination efforts.
Administered medications in accordance with the five rights, ensuring safe and accurate dispensing of psychotropic and non-psychotropic drugs.
Utilized critical thinking skills to identify subtle changes in patient behaviors or symptoms that may indicate a need for immediate intervention or reassessment of treatment plans.
Enhanced patient safety by conducting thorough assessments, identifying potential risks, and initiating appropriate interventions.
Facilitated group therapy sessions for patients, fostering an open dialogue about mental health topics and coping strategies.
Conducted suicide risk assessments routinely to identify high-risk individuals in need of additional intervention or monitoring within the facility setting.
Led discharge planning efforts by coordinating necessary referrals, appointments, and follow-up services for successful reintegration into the community setting.
Education
Bachelor of Science - Nursing
Akron University
Akron, OH
Skills
Problem-solving
Time management abilities
Education and counseling
Effective written & verbal communication
Team building
Culturally sensitive
Positive & Professional
Fundraising & event planning
Multitasking & delegating
Affiliations
Health Chair of National Association for the Advancement of Colored People
Timeline
Intervention Facilitator
University of Cincinnati
01.2022 - 03.2023
Opioid Crisis Assistant
Coleman Crisis Unit
01.2021 - 01.2022
Office Manager
Rhoden Memorial
01.2020 - 01.2021
Guest Services/Auditor
Hampton Inn & Suites
01.2015 - 01.2018
Psychiatric Registered Nurse
Louis Stokes Department Of Veterans Affairs
09.2006 - 10.2009
Bachelor of Science - Nursing
Akron University
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