Candace Manuel
Spokane,WA
Summary
Proactive Customer Service Employee with the resolve to remain calm under extreme pressure. Ready to take a dedicated career in customer service to a position with Multicare. I find resolutions for issues. Promoting dynamic listening and team collaboration skills. I am ambitious and strive to improve, grow, and execute the skills I have and the skills I will learn!
Overview
2
2
years of professional experience
Work History
Food Kitchen Worker
MultiCare Health
Spokane Valley, WA
02.2024 - Current
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Organized supplies and ingredients needed for meal preparation.
- Prepared food items such as salads, entrees, sandwiches and desserts according to recipes.
- Stocked refrigerators with prepared foods and beverages.
- Assembled food orders quickly and accurately.
- Followed safety protocols when handling knives, hot surfaces or other potentially hazardous equipment.
- Ensured that all food products were stored properly according to health regulations.
- Kept track of expiration dates on food products to ensure freshness.
- Monitored temperatures of freezers, coolers and heating equipment to maintain proper levels of food storage safety.
- Adhered to portion control guidelines when preparing meals for customers.
- Complied with all sanitation requirements while cleaning kitchen surfaces, floors and walls.
Cashier
Dicks Sporting Goods
Spokane Valley, WA
11.2023 - 02.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Barista
Hot Toddys
Suncrest, WA
05.2023 - 07.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
Housekeeper
Riverfront Motel and Villas
Thompson Falls, MT
01.2023 - 05.2023
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Emptied trash receptacles throughout the property.
- Scrubbed kitchen appliances, countertops and fixtures.
- Reported any maintenance issues or damage to supervisors immediately.
- Inspected guest rooms after cleaning to ensure they were presentable.
EMT Trainee
Thompson Falls AMR
Thompson Falls, MT
12.2022 - 02.2023
- Performed basic life support, including CPR and airway management.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Documented patient information, treatments provided, and changes in condition on appropriate forms.
- Provided emotional support to patients and their families during medical emergencies.
- Maintained equipment and supplies necessary for providing medical services in field settings.
Barista
Black Bear Coffee Espresso Bar And Cafe
Thompson Falls, MT
09.2022 - 12.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Front End, Pizza Line, Dishwasher, Food Runner
Versalia
Liberty Lake, WA
01.2022 - 07.2022
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
Education
High School Diploma -
Thompson Falls High Schooll
Thompson Falls, MT01-2023
Skills
- Portioning
- Temperature Control
- Portion Control
- Food Preparation
- Safe Food Handling
- Housekeeping
- Housekeeping Duties
- Customer Service
- Customer Service-Oriented
- Customer service-driven
- Exceptional customer service
- Leadership
- Hardworking and Responsible
- Dependable and Hardworking
- Reliable
- Friendly, Positive Attitude
- Computer Skills
- Collaboration
- Analytical and Critical Thinking
- Task Prioritization
- Team building
- Customer Relations
- Organization and Time Management
- Problem-Solving
- Microsoft Word
- Multitasking
Accomplishments
- Awarded with NHJS (National Honors Junior Society) for 7th and 8th Grade
- Awarded with NHS (National Honors Society) in 9th and 10th Grade
Affiliations
- Hiking/Camping/Backpacking
- Fishing/Hunting
- Marketing
- Owner of a Company/Blog called positive purpose
- Soccer
- Sand volleyball
- Any activities outdoors and in the mountains
- Construction/House Remodeling with my dad
Timeline
Food Kitchen Worker
MultiCare Health
02.2024 - Current
Cashier
Dicks Sporting Goods
11.2023 - 02.2024
Barista
Hot Toddys
05.2023 - 07.2023
Housekeeper
Riverfront Motel and Villas
01.2023 - 05.2023
EMT Trainee
Thompson Falls AMR
12.2022 - 02.2023
Barista
Black Bear Coffee Espresso Bar And Cafe
09.2022 - 12.2022
Front End, Pizza Line, Dishwasher, Food Runner
Versalia
01.2022 - 07.2022
High School Diploma -
Thompson Falls High Schooll
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