Candace Mike MSN, RN, CPN, CRRN
Houston,TX
Summary
Experienced Nurse Manager successful at handling payroll administration and patient relations for several clinical staff and physician practices in inpatient and outpatient settings. Forward-thinking nursing professional bringing more than 12 years of experience working for fast-paced physician practices and leading hospitals. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Practice Manager
Houston Methodist Hospital
06.2023 - Current
- Enhanced patient satisfaction by implementing efficient clinical workflows and processes.
- Optimized clinic operations for improved patient care and staff efficiency through regular evaluations and updates.
- Developed strong working relationships with physicians, nurses, and other healthcare professionals to foster a collaborative environment.
- Managed budgets, financial reports, and resource allocation for optimal clinic performance.
- Reduced operational costs through effective supply chain management practices and vendor negotiations.
- Conducted regular staff meetings, ensuring clear communication channels across all team members within the organization.
- Assessed facility needs, resulting in targeted improvements that enhanced both patient experience and workflow efficiency.
- Ordered clinic supplies and kept check on inventory levels.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Responsible for all hiring, terminating, counseling, and recruiting of all FTEs
Nurse Manager
Kindred Hospital
08.2022 - 06.2023
- Streamlined nursing operations for increased efficiency by optimizing staff scheduling and resource allocation.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Developed comprehensive training programs for new hires, ensuring quality care and consistency in nursing practices.
- Implemented infection control measures, resulting in reduced incidence of hospital-acquired infections.
- Championed continuous learning among staff members, organizing regular educational workshops and seminars.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Managed 30 + nurses and nursing activities in 91-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Professor of Nursing
Chamberlain University College Of Nursing
08.2020 - 10.2022
- Improved student comprehension by incorporating evidence-based teaching methods in nursing courses.
- Enhanced the nursing curriculum by developing and implementing innovative course materials and assessments.
- Promoted student success by providing individualized feedback on assignments, exams, and clinical performance evaluations.
- Facilitated a supportive learning environment that promoted cultural competence among diverse student populations.
- Met with students one-on-one to design learning plans and discuss projects.
- Led didactic classes with 50 + students.
- Lectured courses: Adult Health I, Adult Health II, Health Assessment I, Health Assessment II, Nutrition Health and Wellness.
Charge Nurse/Nurse Preceptor
Texas Children Hospital
04.2014 - 08.2020
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Continually updated clinical knowledge by attending conferences, seminars or webinars related to Charge Nursing competencies.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Contributed to the development of unit policies and procedures by participating in regular staff meetings and serving on various committees.
- Served as a clinical resource for less experienced nurses, sharing expertise in complex cases and promoting professional development within the team.
- Assisted in quality improvement projects that led to improved patient satisfaction scores related to nursing care delivery.
Rehabilitation Registered Nurse
TIRR Memorial Hermann Hospital
11.2012 - 12.2016
- Collaborated with interdisciplinary teams for comprehensive patient care and improved treatment outcomes.
- Educated patients and families on post-discharge care, reducing readmission rates.
- Provided emotional support to patients during difficult rehabilitation processes, fostering a trusting environment.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Enhanced patient recovery by developing and implementing individualized rehabilitation plans.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Registered Nurse
The Colonnades At Reflection Bay
02.2012 - 02.2013
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
Education
Master of Science - Nursing Leadership And Management
Western Governors University
Salt Lake City, UT05.2020
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT05.2017
Associate of Science - Nursing
San Jacinto College District
Pasadena, TX12.2011
Skills
- Operational Management
- LaborWorkx
- Clinical Staff Management
- Epic Systems
- Employee Work Scheduling
- Process Improvement
- Staff Development
Certification
- Certified Pediatric Nurse (CPN)
- Certified Rehabilitation Registered Nurse (CRRN)
- Pediatric Advanced Life Support (PALS)
- Advanced Cardiac Life Support (ACLS)
Timeline
Clinical Practice Manager
Houston Methodist Hospital
06.2023 - Current
Nurse Manager
Kindred Hospital
08.2022 - 06.2023
Professor of Nursing
Chamberlain University College Of Nursing
08.2020 - 10.2022
Charge Nurse/Nurse Preceptor
Texas Children Hospital
04.2014 - 08.2020
Rehabilitation Registered Nurse
TIRR Memorial Hermann Hospital
11.2012 - 12.2016
Registered Nurse
The Colonnades At Reflection Bay
02.2012 - 02.2013
Master of Science - Nursing Leadership And Management
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
San Jacinto College District
- Certified Pediatric Nurse (CPN)
- Certified Rehabilitation Registered Nurse (CRRN)
- Pediatric Advanced Life Support (PALS)
- Advanced Cardiac Life Support (ACLS)
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