Candace Monti

• Managed high customer volumes during events and peak hours to ensure service efficiency.
• Delivered over 200 beverage orders nightly while coordinating with waitstaff for timely service.

Operated cash register and Point of Sale (POS) system, processing transactions accurately.

Ensured compliance with health and safety regulations by maintaining a clean workspace.

• Cultivated loyal clientele through consistent delivery of exceptional service.

• Provided positive first impressions to welcome existing, new, and potential customers.
• Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
• Built personal clientele list by providing exceptional service.
• Led our store to #1 in our district with 100% warranties with all purchases.
• Managed returns, exchanges and refunds in accordance with store policy.